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Market Insights™
Current-State-of-Gen-AI-Adoption-Role-of-Third-party-Providers-in-Gen-AI-Implementation-2048x1072

Current State of Gen AI Adoption – Role of Third-party Providers in Gen AI Implementation | Market Insights™

by David Rickard and 2 others
LinkedIn Live

Trust & Safety: Pushing the Technological Frontier | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Webinars
11-05-2024 - The Year in Review for CXM_1200X628_GTP

The Year in Review for CXM: Market Developments and the Outlook for 2025 | Webinar

On-Demand Webinar

1 hour

PEAK Matrix®
Loyalty Services

Loyalty Services PEAK Matrix® Assessment

by David Rickard and 2 others
PEAK Matrix®
Loyalty Solutions PEAK Matrix® Assessment 2024

Loyalty Solutions PEAK Matrix® Assessment

by David Rickard and 2 others
Events

Mapping the CXM Outsourcing Landscape for Africa | Webinar

October 14, 2024

4:00 PM PT | 7:00 PM ET

Webinar

PEAK Matrix®
Customer Experience Management
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment – EMEA

by David Rickard and 5 others
Events

Efficient CX Delivery: A Tech-driven Approach | Webinar

September 26, 2024

9:00 AM PT | 12:00 PM ET

Webinar

Market Insights™
CX / Customer Experience Outsourcing

Areas in Which Africa Is Ahead, at Par, and Behind India and the Philippines in CX | Market Insights™

by David Rickard and 3 others
Conferences

London Breakfast Briefing | Local Networking Event

June 20, 2024

8.30am- 10.30am

London, United Kingdom