Tuesday, March 18
9:30 am EST | 7:00 pm IST
Online event
1 hour
Join us for an exclusive LinkedIn Live discussion with Everest Group’s Partner, David Rickard, and Practice Director, Chhandak Biswas, alongside other industry experts. They’ll share deep insights and real-world strategies to help you stay competitive in an AI-driven market.
As expectations soar, organizations must deliver seamless, personalized, and cost-effective experiences. Generative AI is revolutionizing customer experience by advancing automation, personalization, and operational efficiency. However, striking the right balance between cost optimization and exceptional customer satisfaction remains a critical challenge.
Don’t miss this opportunity to learn how generative AI is reshaping the economics of customer experience!
What we’ll explore:
David Rickard
Partner, Everest Group
Chhandak Biswas
Practice Director, Everest Group
Ashish Chawla
Head, CX & Consulting, Firstsource