Author: Peter Bendor-Samuel

How Companies Can Find Required Skills despite Acute Talent Shortage | Blog

Companies today face a global acute talent shortage for the next three to five years. The pressing issue in this situation is finding or accessing the necessary talent to meet a company’s business needs. We at Everest Group launched an ongoing initiative to research and understand the different techniques and channels for talent acquisition. This blog explains some of the techniques that we uncovered.

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Talent Shortage Driving Return to Campus-To-Work Pipeline Model | Blog

As I blogged previously, companies now face an acute talent shortage for the foreseeable future.  Two factors causing the demand/supply gap (especially in engineering and IT) include the post-COVID economy rebound and, in the US, the “Great Resignation” of workers retiring early or switching jobs or careers. Another factor is the proliferation of digital platforms, as companies recognize that they can compete much more effectively and create new value for customers and employees, but the platforms require ongoing engineering and IT skills as they evolve. How can companies access the skills they need despite the acute talent shortage?

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Framework and Implications of The Post-COVID Work Environment | Blog

One of the business lessons that companies learned during the COVID-19 pandemic is that the idea of needing an office for all employees and executives was not completely right. Having invested for operational success in the work-from-home (WFH) model for a year during the pandemic, the mindsets of employees and leaders changed. The current state of play for the work environment post-COVID – which many refer to as a hybrid model – is interesting. It has different “flavors” and some serious implications.

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Need to Kill COLA in Services Contracts | Blog

Businesses relied on Cost-of-Living-Adjustment (COLA) clauses in contracts for many years. I first saw it used in 1984. In allowing adjustments when costs went up, COLA clauses served companies well for quite a while in contracts for third-party services. But that’s no longer the case. In fact, it’s completely unsuitable for today’s business situation.

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Product Management Is Essential for Increasing IT Productivity and Effectiveness | Blog

The Agile manifesto, created 20 years ago, radically changed the software development process, introducing new principles and emphasizing breaking tasks down into bite-sized pieces to achieve more innovation and greater productivity. Although some companies improve productivity by 100-200% in a year in application development and maintenance, most still complain that their IT teams do not operate quickly enough and fail to meet business needs. What makes the difference? An essential factor that must be in place in Agile methods to improve productivity is product management, but it has not been introduced into most companies’ IT departments.

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Should CIOs Run Engineering Teams as a Parallel Organization to IT? | Blog

The engineering services market is now disrupting the IT services marketplace. The move to technology platforms and the requisite number of engineers causes a dilemma for CIOs. The need for engineering skills is growing faster than IT skills, and companies are investing more in the engineering function, somewhat at the expense of IT. CIOs cannot ignore this phenomenon. Should a CIO create an engineering organization that runs parallel to the IT organization, or should engineers be part of the IT organization and perform some IT functions?

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Why Companies Are Considering Small Tech Firms for Cloud Services | Blog

Cloud as a concept and then as a reality swept through businesses over the past ten years, and most companies moved a lot of their applications to public cloud platforms. AWS, Google Cloud Platform, and Microsoft’s Azure (the hyperscale service providers) are now powerful influencers in business today. They turned IT into a commodity and then put an as-a-service layer on it, thus influencing business thinking as well as IT. But companies are now competing in a different way.

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Engineering Challenges for Technology Platforms | Blog

Nearly every company is increasing its investment in technology and attempting to create new competitive advantage by assembling technology into platforms that transform how they serve their customers, service their employees, and coordinate their supply chains. Platforms automate existing activities and functions, fundamentally changing how leaders run an organization. Platforms cut across traditional organizational boundaries, incorporating many departmental functions, thus forcing a restructuring of process, organization, and technology. That creates a real challenge for organizations.

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Key to Productivity and Agility Is Persistent Teams | Blog

Many companies now experience dramatic improvements in productivity – measured by the effectiveness and efficiency of work. They achieve these improvements because of implementing the new operating models and agile methodologies. However, companies still looking to achieve productivity improvements find a fundamental dilemma in trying to implement necessary changes associated with the new operating models.

Why Is There a Surge in Companies Building Global Services Centers? | Blog

The business world is changing quickly and affecting decisions as to whether a company brings work back in house that it previously outsourced to third-party service providers, outsources functions that previously were in house, or builds their own Global Business Services (GBS) centers in regions like India, the Philippines, Eastern Europe, and even in US territories such as Puerto Rico. This results in a fast-moving set of changing ecosystems. Why? And how will the increase in GBS centers affect the third-party services model?

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