Author: Gaganpreet Singh

Is Hybrid Cloud Right for Your Business? | In the News

While public clouds dominate the hype cycle, CIOs and CTOs are threading the needle with a hybrid cloud strategy, which makes use of the scale and flexibility of the public cloud. It also ensures compliance and other requirements are met with an on-premises or private cloud. In a recent Everest Group survey, 72% of respondents described their cloud strategy as hybrid-first.

Read more in Digitalisation World

Analyst Relations Newsletter Q3 2022: Key Highlights from Custom Research

Case #1: How Everest Group advised a leading engineering services provider on growth strategy in the embedded engineering market 

  • This client is a leader in the engineering services market with a strong presence across all key industry verticals. As part of its strategic planning for growth, it identified embedded engineering as a key area of focus and capability building
  • The company sought support from Everest Group to gather deep insights on the market segments, use cases, and any associated opportunities across verticals that can help drive future growth
  • To support the customer, Everest Group implemented the 3C framework to develop: a rich understanding of the Customer’s engineering imperatives, a profiling of the Competitor landscape and visible whitespaces, and the client’s Context around existing capabilities, investments, and market presence
  • Everest Group’s guidance enhanced the client’s strategic roadmap by:
    • Incorporating key industry sub-segments and priority use cases to target areas with high spending propensity and growth outlook
    • Providing a target delivery footprint to align with outsourcing priorities of customers
    • Delivering recommendations on which partner ecosystem to tap into
    • Offering direction on technology investments

Case #2: Everest Group supports a leading global engineering services provider in accelerating growth within key accounts

  • The client, one of the top 10 global engineering services providers, was looking to consolidate its standing within its key accounts. It wanted to gather deeper insights into outsourcing themes, investment priorities, and its competitive positioning within named accounts to deliver a sole-sourced pitch to win business against identified opportunities
  • After being engaged by the client’s Global Head of the ER&D Services business, Everest Group delivered separate reports covering account intelligence and opportunity profile. The reports were delivered in sessions to the client’s global engineering leadership and separately to relevant sales leadership
  • Everest Group helped the client with a two-phased engagement, by:
    • Account intelligence: providing deep account intelligence for identified priority accounts, covering the company overview, org charts, focus areas by BU, investment priorities, strategic and technology priorities, and the sourcing landscape and competitive relationships
    • Opportunity identification: highlighting over 20 opportunities across the accounts which were aligned to the agreed capability themes. The opportunity profiles included details on the nature of work, drivers of outsourcing, incumbents, key leaders, indicators of deal size and timelines
    • Pitch deck support: supporting the client in developing impactful pitch decks against the highlighted opportunities
  • Over the subsequent two quarters, the client utilized the intelligence, opportunity profiles, and pitch decks to create engagement with key leaders and achieve commercial success

Tech’s Offshore Hiring Has Gone into Overdrive | In the News

Companies that once battled to hire employees close to home are now turning to Latin America and other markets for talent.

Many new hires are coming from countries like the Philippines, Argentina, Brazil, and India. While tech companies have long sought out those markets to cheaply staff call centers, content moderator positions, and IT departments, they are now following talent to fill open roles on any of their teams. “We used to think of this as a cost arbitrage story—you hire in Mexico or India because it’s cheaper,” says Jimit Arora, Partner at Everest Group. “Now I see this as a talent arbitrage story. You go where the talent is.”

Read more in Wired

IT Managed Security Services PEAK Matrix® Assessment 2021

Top IT Managed Security Services: MSS Providers

The pandemic has accelerated the pace of digital transformation, specifically in the adoption of cloud, hybrid environments, and other emerging technologies. However, it has also increased the attack surface and exposed loopholes in enterprise cybersecurity constructs. Not only has the pandemic increased the already existing challenges around alert overload, the cybersecurity talent shortage, the lack of threat management capabilities, and more, but it has also uncovered the inability of enterprises to manage and thwart these ever-growing attacks.

Managed Security Services (MSS) providers have gained traction because of their ability to provide agility, scale, cost savings, and resiliency during these tough times. Enterprises are seeking third-party support from these providers for intelligence-led threat hunting and detection, orchestration and automation of alerts underpinned by modular, platform-led operations, reduced incident response times, and cyber forensics.

DOWNLOAD THE FULL REPORT: IT Managed Security Services PEAK Matrix® Assessment 2021

What is in this PEAK Matrix® Report:

  • The assessment is based on Everest Group’s annual RFI process considering investments made until December 2020, interactions with leading IT managed security service providers, client reference checks, and an ongoing analysis of the IT managed security services market
  • An analysis of all industries and geographies

In this research, we present detailed assessments of 28 service providers featured on the IT Managed Security Services (MSS) PEAK Matrix® and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile provides a comprehensive picture of the service provider’s service focus, key Intellectual Property (IP) / solutions, and domain investments.

LEARN MORE ABOUT IT MSS Providers

Our Thinking

Protect Yourself from Cyber-breaches: Digital Forensics and Incident Response
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Protect Yourself from Cyber-breaches: Digital Forensics and Incident Response

peak matrix Dec20151
Market Insights™

Hosted Private Cloud Services – PEAK Matrix™ Assessment and Profiles Compendium

Original Research
Blog

GIC Rate Card Standardization: Drawbacks and Corrective Measures

Lock
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Why You Need to Buy Security Differently from Managed Services

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

European Cloud Services PEAK Matrix® Assessment 2022 – Europe

Top European Cloud Services

The COVID-19 pandemic has expedited the pace of digital transformation and increased cloud adoption among European enterprises. Enterprises expect services beyond the cloud, characterized by aspects such as customer experience-centric design, business-led transformation, and code-based infrastructure. Cloud sustainability and data sovereignty are emerging as key decision-making criteria for European enterprises for partner selection. Enterprises prefer service providers with comprehensive hybrid cloud solutions portfolios and delivery capabilities characterized by a strong regional presence in Europe. They are looking for partners to assist them in their end-to-end cloud adoption journeys across cloud consulting, infrastructure design/build, modernization, private cloud hosting, cloud operations, and cloud security services.
 

European Cloud Services: What is the Scope?

  • All industries in Europe 
  • The assessment is based on Everest Group’s annual RFI process considering investments made through November 2021, interactions with leading cloud service providers, client reference checks, and an ongoing analysis of the cloud services market

What is in this PEAK Matrix® Report:

In this research, we present detailed assessments of 28 service providers featured on Everest Group’s Cloud Services PEAK Matrix® – Europe and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

LEARN MORE ABOUT European Cloud Services

Our Thinking

Cloud
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Why Companies Are Considering Small Tech Firms for Cloud Services

The Growing Need for Cloud Management Platforms
Market Insights™

The Growing Need for Cloud Management Platforms

Cloud Management Platforms Trailblazers
Market Insights™

Cloud Management Platforms Trailblazers

CISAR17 next gen IT tlnt
Market Insights™

Next Generation IT Talent

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

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Seasonal Impact: Indian IT to Post 2-4% Sequential Revenue Growth in Jan-March | In the News

Despite robust demand for technology transformation across sectors, Tier 1 Indian IT players are likely to post moderate sequential growth for the January-March 2022 quarter, owing to seasonality and inflationary pressures in the US and Europe.

Talent constraints will continue to impact Indian service providers with some stability in attrition rates. However, the exposure to Russia-Ukraine impacted delivery geographies will have an impact on forward-looking point of views on delivery,” Prashant Shukla, Vice President at Everest Group, said.

The Future of the Retirement Plan Industry: The Answer to Business Challenges Lies in the Cloud | Webinar

Join Everest Group Partner, Ronak Doshi, as he offers insights on this panel discussion on how organizations are prioritizing investment in change to evolve business models and drive brand value. They will discuss:

• The business realities driving transformation
• The challenge of funding the change
• The benefits of a modular approach to modernization

When

Thursday, October 7, 2021, at 1:00 pm CST, 2:00 pm EST, 6:00 pm GMT, 11:30 pm IST

Where

Live, virtual event

Presenters

Ronak Doshi
Partner, Everest Group

James McInnes
President & CEO, Oculus Partners

Lucas Soucy
Senior Vice President, Congruent Solutions

Michael Kiernan
Head of Sales – North America, Congruent Solutions

Facebook Has Hired a Former Uber Executive to Fill Its Trickiest Job in India | In the News

Facebook’s public policy head post was vacant for nearly a year. But today (Sept. 20), the tech giant appointed Rajiv Aggarwal to what’s billed as a key role.

“Any public policy experience is a multi-edge sword. It can help, but can harm as well. Especially because Uber and Facebook are very different companies,” says Yugal Joshi, a Vice President at consultancy firm Everest Group. “Facebook’s platforms have a significant role in shaping people’s thinking.

Read more in Quartz India

IT COS Raise Rates by 5-40% To Bake in Wage Hikes | In the News

Indian information technology service providers have raised their billing rates for some segments by 5-40% as they look to pass on some costs of double-digit wage hikes and other incentives for employees.

“Most, if not all, IT firms are looking to raise prices on both new and existing business,” said Peter Bendor-Samuel, chief executive officer of IT research and consultancy firm Everest Group. “Increases range from 5% to over 30% in some of the new digital skill areas.”

Read more in Informist Media

 

Global Recruitment Process Outsourcing | Webinar

Everest Group Practice Director, Aniruddha Kulkarni, will join an expert panel to discuss what talent acquisition leaders need to be aware of when going to market for Recruitment Process Outsourcing (RPO) solutions across the globe. They will give insights into:

  • Market characteristics in EMEA, APAC, LATAM, and North America markets
  • Recent RPO drivers and barriers
  • Buyer and solution adoption trends

When

Tuesday, June 1, 2021, at 9:00 am CST, 10:00 am EST, 2:00 pm GMT, 7:30 pm IST

Where

Live, virtual event

Presenters

Anirudha Kulkarni
Practice Director, Everest Group

Erin Peterson
Global RPO consultant, PeopleResults

Andrew Brown
Head of Recruitment Outsourcing Partners, Cornerstone OnDemand

Kathy Auld
Recruitment Technology Ninja, Pontoon Solutions

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