Author: Gaganpreet Singh

Biopharma Trends in 2024 and Beyond | In the News

An Everest Group study across industries found that 48% of enterprise respondents are expecting to shift to a shared services or global business services (GBS) sourcing model.

Biopharma has been slow to adopt this model. However, as GBS transitions from capacity to capability centers and enterprises’ expectations from GBS evolves from cost productivity to augmenting technology capabilities and strategic process re-engineering, pharma GBS centers will increasingly partner with specialist service providers to augment and elevate inhouse capabilities.

Read more in Pharmaceutical Executive

Redefining the Finance Function with Intelligent Automation | Webinar

Webinar

Redefining the Finance Function with Intelligent Automation | Webinar

November 9, 2023

Everest Group’s Vignesh Kannan, Vice President, Business Process Services, will join QX Global Group’s Chuy Michel, Head of Intelligent Automation, and Esteban Carril, Managing Director, Latin America, for a powerful session on Redefining the Finance Function with Intelligent Automation.

Key discussion points:

  • The importance of building a resilient finance operating model.
  • The role of generative AI, predictive analytics, and digitalization on your future operations.
  • Learn how Next Generation Finance organizations are overcoming talent shortages and upskilling through innovative sourcing solutions.
  • From “Back-Office” to “One-Office” – proactively moving up the value chain to support enterprise-wide decision making.
 

Watch Now

 
Chuy Michel
Head of Intelligent Automation, QX Global Group
Esteban Carril
Managing Director, Latin America

Advancing with Neurodiversity at Work: Inclusion and Expansion | Webinar

WEbinar

Advancing with neurodiversity at work: Inclusion and expansion

September 12, 2023
8:00 AM PT | 11 AM ET

Rita Soni, Principal Analyst, Impact Sourcing and Sustainability, Everest Group will join a panel of experts to share knowledge and expertise on topics such as:

  • What comes next for neurodiversity employment programs
  • The advancement of neuroinclusive ecosystems
  • Expanding roles for employment opportunities and the impact on the neurodiverse community
  • How we measure success with neurodiversity initiatives
  • Employment in the public sector and potential barriers to entry
Rita Soni
Principal Analyst, Impact Sourcing and Sustainability, Everest Group
Hala Annabi
Associate Professor, Information School, University of Washington
Anthony Pacilio
Vice President, Neurodiverse Solutions at CAI

Workforce Experts Panel: How to Thrive in Uncertain Times | LinkedIn Live

Linkedin live

Workforce Experts Panel: How to Thrive in Uncertain Times

July 18, 2023
8:00 AM PT | 11 AM ET

Everest Group’s Krishna Sai Charan will join a panel discussion and share insights on how cohesive end-to-end talent acquisition services can:

  • Help enterprises navigate challenges and meet evolving expectations
  • Facilitate an integrated talent management strategy
  • Provide organizations with much-needed strategic support in tough times
  • Use technology to integrate the future of the limitless workforce 

 

Charan Krishna
Krishna Sai Charan
Practice Director, Everest Group

Zones CIO Summit 2023 | Event

Event

zones Cio summit 2023

June 22, 2023
12:00 PM PT | 3 PM ET

Everest Group research shows that clients are applying the lens of “value” to every aspect of their cloud initiatives, including:

  • Controlling cost and driving transparency via cloud economics and FinOps
  • Measuring the outcomes (visibility) on security readiness, disaster recovery, seamless migration, and cloud orchestration (hybrid)
  • Availability and quality of talent on cloud
  • The last mile: Driving influence with power users to meet the commitment to consumption gap

However 68% of the enterprises we surveyed indicated that they are not meeting the mark, on two or more of the above.

Catch Everest Group Partner, Abhishek Singh, as he hosts the fireside chat at the Zones CIO Summit 2023 on June 22 at the Chicago Athletic Association hotel. Abhishek will moderate an intense discussion with industry experts.

Singh Abhishek B
Abhishek Singh
Partner, Everest Group

Are you Considering Agile Sourcing? | Webinar

WEBINAR

Are you considering agile sourcing?

April 25, 2023
4:30 AM EST | 9:30 AM BST

Join Everest Group Partner, David Rickard, on the 25th April at 09:30AM – 11:00AM in this virtual event as the panel looks at examples of those who have successfully implemented agile sourcing and the challenges they have faced along the way.

Agile sourcing is a strategy that prioritises flexibility, speed, and collaboration between the sourcing team and supplier. It is something all procurement and sourcing professionals are aware of as a concept and many claim to understand to a greater or lesser degree.  But how many know the right time and place to implement it?

To implement an agile sourcing strategy, companies should focus on developing the skills of their sourcing team, investing in technology that supports collaboration and real-time communication, and establishing clear processes and guidelines. First and foremost it’s important to understand the key fundamentals of agile sourcing and then to pick the right projects to take down this path. 

Register for the webinar

David Rickard
Partner, Everest Group
Rosalyn Olney
Partner, Source-Re
Sandrine Trinh
Senior Director, R&D, Galapagos
Angela Wyatt
Consulting Director, Horizon Seven

Analyst Relations Newsletter Q4 2022: Key Highlights from Custom Research

Case #1: Everest Group Creates Six-year Strategy Roadmap for the Philippines IT-BP Industry

The roadmap establishes the vision, goals, and strategic priorities along with the necessary interventions required to enable the industry to remain competitive and ensure continued growth.

    • The client, IT-BP Association of the Philippines (IBPAP), is the primary trade body and advocacy group of the Philippines’ IT and Business Process Management (IT-BPM) sector
    • As the world’s second-largest IT-BP service delivery destination, IBPAP, together with its partner sub-sector associations (contact center and business process, IT, healthcare, global in-house centers, animation, and game development), commissioned Everest Group for the development of the Philippines IT-BPM Industry Roadmap 2028. The roadmap is envisioned to serve as the industry’s six-year blueprint in solidifying the country’s position as a global leader for IT-BPM services
    • Everest Group leveraged its proprietary 5A framework to Assess the current global and Philippines IT-BPM landscape, Aspire for a future-ready vision to succeed in the future of work, Activate the necessary actions to capitalize on key enablers, Amplify the Philippines’ value proposition, and Actualize the desired outcomes from the roadmap
    • Everest Group worked closely with IBPAP, sub-sector associations, IT-BP companies in the Philippines, and other ecosystem partners over a period of six months to evaluate the current industry landscape, challenges, and future priorities. Everest Group leveraged its market understanding and connected with leaders in the global IT-BP market and Philippines industry to identify the strength, gaps, and potential opportunity areas
    • The 2028 Roadmap has helped key stakeholders in the Philippines to:
      • Establish the IT-BP industry vision along with six sub-sectors, for the next wave of growth till 2028
      • Align on potential growth areas and strategy to differentiate
      • Identify priority investment areas for the IT-BP industry, especially across talent attraction & development, legislative & policy shaping, and digital transformation, among others
      • Obtain buy-in for industry requirements from ecosystem partners (e.g., Government, telecom players, real-estate companies)
      • Establish a differentiated market position for the Philippines IT-BPM industry and six sub-sectors, including opportunities to attract global investment
      • Amplify the Philippines IT-BPM value proposition across global buyers
    • The overall IT-BP industry was released in September at IBPAP’s annual industry conference – International Innovation Summit 2022. This was followed by the release of six sub-sector roadmaps at their respective annual conferences/industry events
    • IBPAP has already started implementing the Roadmap recommendations and has realized early success across multiple areas. For example, it:
      • Received approval for unrestricted work from home from the Government
      • Obtained clarity on incentives availability for the IT-BP industry
      • Aligned with real-estate and telecom companies to invest in infrastructure development across metro and non-metro areas
      • Launched a targeted marketing program to promote the Philippines IT-BPM industry
      • Initiated processes to create an industry skill development program
    • Click here to access a complimentary copy of the Executive Summary of the Philippine IT-BPM Industry Roadmap 2028

Case #2: Everest Group Supports a Multinational Cyclical Commodities Major in Its Future Location and Workforce Strategy

    • Everest Group was engaged by the Vice President of Global Talent Acquisition of one of the top 10 global cyclical commodities majors to create a future location and talent strategy for IT services delivery
    • Everest Group worked closely with the client’s global IT leadership and HR teams and helped the client via a two-phased engagement covering:
      • Location intelligence: Everest Group provided deep location intelligence for 14 locations and 13 IT skills covering talent availability, talent scalability, trends and insights impacting talent sustainability (e.g., growth trends, entry-level talent, re-skillability, talent migration pattern, diversity), financial attractiveness, and operating & business environment
      • Talent fulfillment strategy: Everest Group provided market intelligence on best practices adopted by peers to build a sustainable talent model and enhance talent management (acquisitions, retention, and development) practices across the firm
    • Talent sourcing strategy (permanent vs. contingent workforce/contract to hire)
    • Key sources of talent and channel mix (e.g., recruitment agencies, campus programs, job portals, incubator/accelerator programs, employee referrals, career fairs)
    • Innovative ways to improve the effectiveness of the talent acquisition model (hiring process, use of external partners, round-the-year hiring, improving quality of talent pipeline, approaches to improve candidate engagement, TA team structure)
    • Measures to improve brand positioning in the talent market (e.g., social media marketing, creating brand ambassadors)
    • Over the subsequent two quarters, the client utilized the intelligence for:
      • Re-alignment with business on hiring goals
      • Prioritization of skills for recruitment and trigger work on substituting or changing the skills mix in certain profiles
      • Agreement on the need for a new location for talent sourcing
      • Changes in the operating model for recruitment operations

Climate Disasters, a Prime Argument for Site Diversification | In the News

After being hit by flooding rainfall, the city of Bangalore – which houses local offices of tech giants such as Google, Wipro, Cisco, SAP, and Infosys – turned into a watery disaster zone, underlining the rising risk of extreme climate.

“It’s not just a flood in my basement parking. It’s also a serious impact on the resources, the human personnel, their ability to work, an impact on their families. And it takes a toll on their mental health as well,” explained Parul Jain, VP at Everest Group and leader of the firm’s workforce and locations strategy practice.

Read more in Nearshore Americas

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