Category: Uncategorized

Practice Director – Pricing Assurance | Current Openings

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of theworld – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Practice overview: Pricing Assurance Services

The Pricing Assurance practice advises enterprises and service providers with spend and pricing strategies in sourcing arrangements respectively, across IT & Business Process areas. On the buy-side, the practice advises enterprises on extricating fair value from their sourcing portfolio via vendor consolidation, pricing and delivery restructuring, contract optimization, and digital-led disruption. On the supply-side, the practice helps providers with go-to-market pricing strategies globally, cost of delivery restructuring, pursuit support in competitive situations, and improving win and renewal rates. To know more about the practice, visit https://www.everestgrp.com/research/domain-expertise/pricing/

Job description

Practice Director in the Pricing Assurance practice is a highly entrepreneurial role wherein the individual is responsible for client management, project management, leading analysis and problem solving, team development, shaping new services / capabilities, and working with senior leadership and marketing to take the new capabilities to market. The role reports directly into the VP/Partner.

Practice Directors should have the capability to lead teams on various initiatives or projects. They manage a team of analysts focused on a specific area (e.g. such as pricing and related aspects in IT Applications / Infrastructure) and need to be involved in all aspects of developing the capability or area. The individual should have the capability to deliver analysis and advice to blue chip clients through custom projects, client inquiry, speeches, and other deliverables. The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, and work with clients solving strategic outsourcing issues.

Key responsibilities

  • Execute against client mandates by leading a team on analysis, reporting, and client syndication against agreed milestones
  • Actively involved in business development via proposal shaping, client walkthroughs, responding to RFPs, seeding opportunities, attending and presenting in conferences, creating thought leadership, partnering closely with Everest Group’s sales and marketing teams
  • Manage client relationships at middle to senior stakeholder groups
  • Supervise team activities and take an active role in the professional development, growth and mentoring of her/his team members

Education and experience

We are seeking a high calibre individual to maintain our exceptional standards. This person should have:

  • 6 to 9 years of experience in one of the following
    • Sourcing advisory firms or Sourcing advisory practices of broad-based Consulting firms
    • IT-focused (Apps or Infra) solution design / price to win / deal management teams within Tier 1 IT service providers
  • Ability to understand market trends in outsourcing, shared services, and/or offshoring industry preferably in the areas of solution development and commercial structuring of deals
  • Desirable to have exposure to Pricing of outsourcing services in multiple areas (e.g. IT ADM, IT Infrastructure etc.)
  • Strong client presence and presentation skills
  • Strong relationship orientation
  • Excellent written and oral communication skills
  • Collaborative work style; strong interpersonal and team skills
  • MBA from a reputed business school is preferred

 

Serious Talent Shortage Deepens in Software Product Engineering, the Fastest Growing Segment of $1.27 Trillion Global Engineering Spend—Everest Group

Tremendous talent shortage anticipated as adoption of next-generation technologies—including cloud, AI/ML, IoT, analytics, cybersecurity, and AR/VR—grows exponentially over the next few years.

Everest Group reports that although a talent shortage exists across the overall engineering, research and development (ER&D) landscape, the supply crunch is much more pronounced for emerging skills, such as cloud engineering, artificial intelligence and machine learning (AI/ML), internet of things (IoT), analytics, cybersecurity, and augmented reality and virtual reality (AR/VR). According to Everest Group, the exponential growth in the adoption of these next-generation technologies over the next couple of years will cause a huge supply shortage in the software product engineering world.

Enterprises globally spent US$1.27 trillion on engineering in 2020, and more than one-third of that spend was on software product engineering. Software product engineering has been the fastest growing segment of engineering spending over the last four years and was the only segment to witness positive growth in 2020, even as overall global engineering spend declined by 2%. Contributing to sustained software engineering spending are commercial software sellers and internet companies as well as enterprises seeking to augment existing products with software-driven features and functionalities.

In its newly published report, “Reaching New Frontiers in Experience-centricity and Resilience –Software Product Engineering Services State of the Market Report,” Everest Group examines the dynamics of global software product engineering services trends prevalent among leading service providers. It includes an overview of the software product engineering market and an in-depth view of outsourcing in this space.

Selected Highlights:

  • Overall enterprise spend for software product engineering has been growing at a robust pace, reaching approximately US$410 billion in 2020.
  • The supply crunch in the software engineering talent market is leading to a price war, where enterprises are having to pay a premium rate to access talent skilled in emerging software engineering themes.
  • The talent shortage in emerging skillsets is also compelling enterprises to explore non-traditional locations to access talent. As a result, nearshore locations have steadily been gaining prominence for talent sourcing.
  • Cloud engineering has emerged as the biggest spend area for enterprises, with more activity around cloud-native engineering, platformization, carve-outs of legacy products and verticalized solutions.
  • The software product engineering services market (i.e., outsourcing) has grown at a rate of 16% over the past year to reach approximately US$23.5 billion, which is 5.7% of the overall enterprise spend.
  • The hi-tech verticals continue to hold a large share of the services market, while the geography split reveals North America to be the largest location.

***Download a complimentary abstract of the report here.***

Talent Shortages in Software Product Engineering

About Everest Group
Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Details and in-depth content are available at http://www.everestgrp.com

Sourcing of Application Services Management Grows Steeply Among Smaller Enterprises —Everest Group

Optimizing applications is a mandate for enterprises of all sizes, but enterprises seek more business value from sourcing engagements.

Enterprises with revenue less than US$5 billion have witnessed a steep increase in adoption of application services (AS), increasing from 55% to 79% in the last two years, according to Everest Group. The growing share of smaller enterprises in AS engagements reinforces the fact that optimizing the application estate has become a universal mandate. The COVID-19 pandemic has also forced many smaller enterprises to undertake modernization initiatives to remain resilient in the wake of another black swan event.

Although AS engagements take the top spot (more than 70%) in an IT services market expected to grow by 5-7%, most enterprises consider application management to be a necessary evil and the sourcing of application management to be solely a cost take-out function. According to Everest Group’s most recent poll of enterprise buyers of application services, enterprises believe service providers have not been able to add value to application management initiatives beyond cost-take out; value addition received the lowest score among assessment criteria. The key value-add benefits enterprises desire from their AS engagements include the following:

  1. Enable better experience for customers
  2. Increase scalabilty and resiliency of existing applications
  3. Facilitate advanced analytics and forecasting capabilities
  4. Increase security, reduce risk and adhere to compliance

To help organizations derive more business value from application services, Everest Group proposes a model that enterprises can use to drive transformation in their AS function. The “Business Value Orchestrator Platform” views application management as one part of a broader initiative comprising other technology towers, operating models, service management solutions, delivery enablement, and next-generation sourcing.

The model is described in detail in Everest Group’s newly published State of the Market Report, “Application Services – Transform Application Management to Drive Digital Success.” In this report, Everest Group also examines the market trends in the AS market, including IT services market size; AS buyer adoption trends across geographies, industry verticals and revenue sizes; and key trends shaping the AS market.

Selected Report Highlights:

 Though enterprises plan to adopt cognitive capabilities in application management functions, only 16% have adopted it thus far. The key challenge is the unavailability of suitable mature AI solutions.

  • Sixty percent of enterprises are integrating site reliability engineering (SRE) with application management.
  • With incumbent application management service (AMS) providers unable to drive more value, enterprises are willing to work with challengers. Everest Group sees nearly 20% of AMS engagements now being signed with challenger service providers rather than incumbents.
  • Discrete application services engagements continue to form 71% of the IT services market.
  • Enterprises continue to prefer short-term AS engagements (less than three years). The proportion of short-term engagements has risen over the last two years from 23% to 36% of all engagements.
  • AS engagements in the North American market continued to decline in comparison to other geographies, but Everest Group expects the North American market to grow faster than other regions as the market recovers from pandemic influences.

***Download a complimentary abstract of the report here.***Application Services

About Everest Group
Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Details and in-depth content are available at http://www.everestgrp.com

Outsourcing in the Great Resignation – What’s Working and What’s Not? | Virtual Roundtable

Virtual Roundtable

Outsourcing in the Great Resignation – What’s Working and What’s Not?

October 7, 2021 |
10 am CDT | 11 am EDT | 4 pm BST | 8:30 pm IST

Please join us for the exclusive virtual roundtable, Outsourcing in the Great Resignation – What’s Working and What’s Not?, on Thursday, October 7, 2021, 11:00 am – 12:30 am EDT.

Summary

The talent shortage has created staggering attrition numbers for service providers. 

A lack of talent availability in the market is driving up costs and threatening the success of digital transformation projects. Talent access and cost mitigation is a top priority for CIOs, sourcing leaders, and vendor managers.

In this exclusive virtual roundtable, we’ll discuss how sourcing and vendor management teams can support their organizations during this turbulent time and narrow down what’s working and what is not.

What you will take away

In this interactive session, our expert analysts will share marketplace observations and facilitate the discussion among attendees (who will only be from buy-side companies). Learn what strategies are working for your peers and what you should steer away from.

Who should attend?

  • Sourcing leaders
  • Category managers
  • Vendor/Supplier managers
  • IT leaders

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

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Jimit Arora
Partner
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Amy Fong
Vice President
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Rahul Gehani
Partner

Analyst – Global Sourcing | Current Openings

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Job overview

A market facing position that requires providing insightful analysis and advice to clients on one or multiple Global Sourcing domains such as locations optimization, governance structures, sourcing models in outsourcing/offshoring space. The role requires driving actionable insights through a combination of custom advisory engagements (e.g., benchmarking, competitive intelligence) and authoring reports and white papers. The candidate must be able to analyse, communicate, work with senior executives, develop complex and compelling analytical scenarios, and work with clients solving strategic global sourcing issues. The role includes global interactions with buyers, suppliers, subject matter experts, investors, and industry associations.

Key responsibilities

  • Work closely with colleagues within the Global Sourcing (GS) practice, other practices, and external market participants to support client engagements, develop syndicated reports, as well as internal business development efforts
  • Develop domain knowledge and get recognized as SMEs within Everest Group as well as the wider industry
  • Work as an integral team member on custom advisory research and published research, with independent responsibility on modules.
  • Key activities:
    • Problem structuring and analysis
    • Support gathering, structuring, and knowledge management
    • Suggesting processes for filling any data or analysis gaps
    • Begin to own select work streams for project deliverables
  • Conduct detailed numerical analysis to identify key trends affecting markets, consolidate analysis, and develop the knowledge into best in class industry reports
  • Proactively develop new content and depth of insight in identified work-streams
  • Ensure quality of products and adherence to Everest Group standards

Skills and activities

  • Strong problem-solving skills, intellectual curiosity, and analytical capability
  • Strong oral and written communication skills, including attention to detail
  • Project management skills: ability to multi-task, work under pressure, and successfully manage deadlines
  • Self-motivated, strong organization skills (able to manage own time and prioritize), and work independently
  • Ability to interact and effectively work with others in a global team environment
  • Comfort with ambiguity of an entrepreneurial environment
  • Motivated to excel in business
  • Comfort with Microsoft Office (PowerPoint, Word, Excel, and Outlook)
  • Solid business judgment, professional in appearance

Education and experience

We are seeking a high calibre individual to maintain our exceptional standards. This person should have:

  • Graduate degree in Commerce/Business/Engineering from reputed institutes
  • 0.5-2.5 years’ work experience in a professional services environment (Management Consulting/business research/advisory)
  • Interest in global services sector (e.g., outsourcing/offshoring space) and sourcing trends
  • History of excellence in academics, personal and vocational achievements

Senior Analyst – Global Sourcing | Current Openings

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Job overview

A market facing position that requires providing insightful analysis and advice to clients on one or multiple Global Sourcing domains such as locations optimization, governance structures, sourcing models in outsourcing/offshoring space. The role requires driving actionable insights through a combination of custom advisory engagements (e.g., benchmarking, competitive intelligence) and authoring reports and white papers. The candidate must be able to analyse, communicate, work with senior executives, develop complex and compelling analytical scenarios, and work with clients solving strategic global sourcing issues. The role includes global interactions with buyers, suppliers, subject matter experts, investors, and industry associations.

Key responsibilities

  • Work closely with colleagues within the Global Sourcing (GS) practice, other practices, and external market participants to support client engagements, develop syndicated reports
  • Develop domain knowledge and get recognized as SMEs within Everest Group as well as the wider industry
    • Interact with industry constituents such as global enterprises, service providers, and industry associations to form a 360-degree view
    • Drive structuring and gathering of relevant subject-area data and information through primary and secondary research
    • Lead detailed numerical analysis of data combined with domain knowledge to identify as well as predict key trends affecting markets
    • Own select work streams for project deliverables
    • Proactively deliver and manage practice agenda for published research reports
  • Consolidate numerical analysis and domain knowledge into publishing best-in-class industry reports and cutting-edge thought papers through original research and blue-sky problem solving
  • Lead medium-sized custom advisory engagements – understand client-specific requirements and conduct relevant research to provide recommendations
  • Support business development efforts through proposals, marketing campaigns, etc. and leveraging market connect
  • Interact with market participants and build visibility with clients, prospects, and overall market through blogs, whitepapers, newsletters, presentations
  • Identify areas of research based on industry and client needs, and proactively develop new content in identified work-streams
  • Contribute to plans for internal growth and actively develop domain expertise, leveraging subject matter experts, and external sources
  • Ensure quality of products and adherence to Everest Group standards

Skills and activities

  • Strong problem-solving skills, intellectual curiosity, and analytical capability
  • Strong oral and written communication skills, including attention to detail
  • Project management skills: ability to multi-task, work under pressure, and successfully manage deadlines
  • Self-motivated, strong organization skills (able to manage own time and prioritize), and work independently
  • Ability to interact and effectively work with others in a global team environment
  • Comfort with ambiguity of an entrepreneurial environment
  • Motivated to excel in business
  • Comfort with Microsoft Office (PowerPoint, Word, Excel, and Outlook)
  • Solid business judgment, professional in appearance
  • Long term desire to contribute to business growth and build a career as a business leader

Education and experience

  • Bachelor’s degree from a reputed college; MBA strongly preferred (from Tier-1 B-School)
  • 2 – 4 years of work experience in consulting/research/outsourcing strategy environment is strongly preferred
  • History of excellence in academics, personal and vocational achievements
  • Interest in outsourcing space and sourcing trends

Sales – Account Executive | Current Openings

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world. For more information, visit www.everestgrp.com

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Everest Group is a global firm, with headquarters in Dallas and offices across the US, Canada, the UK, Prague, and India. This sales role is for our London office, but the candidate can be based from home, and must be eligible to work in the United Kingdom.

Responsibilities

  • Extensive engagement with new and existing customers and analyst partners to drive revenue
  • Prospecting and/or responding to sales leads and converting them to net-new sales
  • Engaging in an end-to-end sales cycle, from converting leads into actual customers, regular meetings and follow-up discussions, sharing product information, making highly effective presentations, extending quotations and taking the contract to closure
  • Preparing prospective customer proposals that are on time, functionally and technically accurate, commercially verified, and offering the best all-round solution
  • Negotiating sales orders within agreed delegation of authority and adhering to the sales process and methodology
  • Documenting all sales contacts and activities in Salesforce.com
  • Strong knowledge of Everest Group offerings and the benefits they provide to clients
  • Strong knowledge of Everest Group contracts, solutions, pricing model and value proposition
  • Properly forecasting opportunities to team sales representatives and sales leadership
  • Operating under moderate supervision
  • Ability to adapt to changes in roles and responsibilities
  • Being aware of, and complying with, all company policies
  • Availability to travel less than 10% of the time

Requirements

  • History of meeting or exceeding specific sales targets/quotas
  • Demonstrable relevant sales experience selling professional services (research, consulting, advisory) to buyers and sellers of technology and technology-enabled services preferably to Financial, IT Procurement, and Marketing departments
  • Existing market relationships to scale Everest Group customer based in the UKI and European markets preferred
  • Experience with Challenger Sales preferred
  • Interest in learning about global trends in technology, technology-enabled services, and the outsourcing industry
  • Interpersonal, verbal and written communications skills
  • Computer proficiency to include Word, Excel, PowerPoint
  • BA or comparable University degree

Value competencies

  • Passion for the customer and responsibility to the customer
  • Leadership through innovation
  • Passion for what you do and a drive to improve
  • A relentless commitment to win
  • Personal and company integrity
  • Accountability for actions and performance

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

Sales – Client Director | Current Openings

Everest Group is a global firm, with headquarters in Dallas and offices across the US, Canada, the UK, Prague, and India. Everest Group’s research practice focuses exclusively on the global services market and sells a combination of research subscriptions and custom decision support to leading enterprises, service providers, investors, and other stakeholders (technology firms, economic development agencies, etc.). The unique combination of offerings combined with fact-based research and reputation for quality has led to 25%+ annual growth the past five years. Within the firm’s entrepreneurial atmosphere, you can grow as an individual and a professional with immense opportunities to challenge yourself daily and be recognized for your contribution. We are currently looking for Client Directors with 6+ years of experience.

Responsibilities

  • Extensive interaction with new and existing customers and analyst partners to drive revenue
  • Continuous engagement and building solid relationships with customers
  • Maximizing sales coverage by prospecting and/or responding to sales leads, converting them to net new sales
  • Engaging in an end-to-end sales cycle, including converting leads into actual customers, regular meetings and follow-up discussions, sharing product information, making highly effective presentations, extending quotations, and taking the contract to closure
  • Preparing prospective customer proposals that are on time, functionally and technically accurate, commercially verified, and offering the best all-round solution
  • Negotiating sales orders within agreed delegation of authority
  • Strong knowledge of Everest Group offerings and the benefits they provide to clients
  • Strong knowledge of Everest Group contracts, pricing models, and value propositions
  • Working knowledge of Everest Group solutions
  • Adhering to the sales process and methodology
  • Properly forecasting opportunities to team sales representatives and sales leadership
  • Documenting all sales contacts and activities in Salesforce.com
  • Operating under moderate supervision
  • Ability to adapt to changes in roles and responsibilities
  • Being aware of, and complying with, all company policies
  • Available to travel less than 10% of the time

Requirements

  • BA in business or related area of study
  • Demonstrable relevant sales experience, selling professional services (research, consulting, advisory) to buyers and sellers of technology and technology-enabled services
  • Selling business-to-business solutions to financial, IT, and procurement departments is a plus
  • Experience with Challenger Sales is highly desirable
  • Interest in learning about global trends in technology, technology-enabled services, and the outsourcing industry
  • Interpersonal, verbal, and written communications skills; telephone, public relations, and customer skills; composing presentations and summarizing findings
  • Ability to learn quickly, provide feedback, and represent company in sales or account management
  • Computer proficiency to include Word, Excel, PowerPoint
  • Flexibility to work as per client requirement
  • Not afraid to prospect or ask for business or sell to senior leadership confidently
  • Ability to handle and work on constructive feedback
  • Clockspeed to speak a compelling story during a sales pitch based on accurate data

Value competencies

  • Passion for and responsibility to the customer
  • Leadership through innovation
  • Passion for what you do and a drive to improve
  • A relentless commitment to win
  • Personal and company integrity
  • Accountability for actions and performance

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

Senior Analyst, Technology | Current Openings

About Everest Group

Everest Group’s research practice focuses exclusively on the global technology and services (IT, business process, and engineering) market and sells a combination of research memberships and custom decision-support to leading enterprises, software vendors, service providers, and other enabling stakeholders (investment firms, economic development agencies, etc.). The unique combination of offerings combined with fact-based research and reputation for quality has led to 20%+ annual revenue growth the past five years.

Everest Group is a global firm, with headquarters in Dallas and offices across the US, Canada, the UK, and India. This role is for our London office, but the candidate can be based from home, and must be eligible to work in the United Kingdom.

Job overview

Senior Analysts in our technology practice work with clients on the demand, supply, and investment side of the global technology and services market. The role is market-facing and focuses on helping clients maximize the value from their technology and sourcing decisions. The candidate will work with:

  • Leading buy-side enterprises on various aspects of sourcing, supplier selection, and technology investments. This will also include work on our proprietary provider assessment framework, PEAK Matrix, to guide client decision making
  • Global supply-side participants (technology vendors and IT service providers) on different aspects of go-to-market strategy such as sales, marketing, and competitive intelligence
  • Enabling stakeholders (such as investment firms, industry associations, economic development agencies) to provide support on M&A activities, investment evangelization, and value proposition creation

The Senior Analyst will be required to deliver analysis and advice to blue chip clients through written reports, bespoke projects, client enquiry, speaking engagements, and other deliverables. The candidate must be able to analyse, write, participate actively in the sales cycle with our commercial teams and present in front of large and small audiences, work with senior executives, develop research agendas, and work with clients solving strategic issues around technology sourcing.

Key responsibilities

  • Collaborate with analysts across the firm to deliver research that assists clients with addressing strategic global sourcing issues and market trends in the technology and IT services space
  • Create IP for the firm that helps clients address strategic issues within the technology and IT services space
  • Create actionable insights to solve client problems by evaluating and analysing information collected through interviews, surveys and statistical analyses
  • Work closely with Everest Group’s sales and marketing team to help in the close and delivery of engagements on issues of technology, IT services, and strategic sourcing
  • Develop a strong external reputation by networking with clients, service providers and analysts, participating in research meetings and other public forums, and publishing leading edge research-based reports, whitepapers and articles

Required skills

  • Strong oral and written communication skills with attention to detail
  • Strong problem-solving skills and analytical capability, and high levels of intellectual curiosity
  • Project management skills: self-motivated, ability to multi-task, and successfully manage deadlines
  • Ability to interact and effectively work with others in a team environment. Long-term desire to contribute to business growth and build a career as a business leader
  • Desire to be in a non-hierarchical, entrepreneurial environment; comfort with ambiguity
  • Proficient in Microsoft office (PowerPoint, Word, Excel, and Outlook)
  • Collaborative work style; strong interpersonal and team skills

Education & experience

We are seeking an individual with a track record of success. This person should have:

  • Education to degree level
  • 4+ years of experience in a professional services environment (management consulting / business research) such as:
    • Global sourcing advisory and technology analyst firms
    • Global services and technology focused teams within management consulting firms
    • Consulting organizations within Tier 1 IT service providers and technology product companies
  • Understanding of and a keen interest in technology and outsourcing issues
  • Knowledge of the UK/Ireland and European technology landscape is preferred

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all staff. Applications are encouraged regardless of an individual’s age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

Senior Analyst – Information Technology Services (D&A) | Current Openings

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Job overview

The Information Technology Services (ITS) team focuses on current and anticipated trends in present-day and next-generation global IT services across geographies, sectors, and locations. From our published reports to custom decision support, ITS team supports clients though its fact-based insights to analyze and assess market trends and topical issues, service provider capabilities, and solution characteristics across specific information technology (IT) landscapes.

The Senior Analyst will work in the Data & Analytics (D&A) research service line to create new content assets focused on helping large global enterprises and service providers with their D&A adoption and technology/business services transformation strategies. The Senior Analyst is expected to contribute to the research program by delivering high quality, original research reports and custom advisory projects. This will require the candidate to maintain an ongoing dialog with senior industry executives on key issues, as well as help answer their queries. The candidate will be required to deliver custom research engagements on broader IT services themes that help our clients grow and compete better

Key responsibilities

  • Identify areas of research, based on industry and client needs, within Data & Analytics services space
  • Problem solve and structure work to manage deliverables and timelines
  • Contribute significantly to the published research agenda of the ITS practice
  • Lead medium sized custom research engagements
  • Actively develop domain expertise, leveraging subject matter experts, and external sources
  • Support business development efforts through proposal writing and other initiatives
  • Participate proactively in external market communication by responding to analyst enquiries, conducting executive conversations, and
  • maintaining/growing long-term client relationships

Skills and activities

  • Strong problem-solving skills and analytical capability, and high levels of intellectual curiosity
  • Strong oral and written communication skills with attention to detail
  • Project management skills: self-motivated, ability to multi-task, work under pressure and successfully manage deadlines
  • Ability to interact and effectively work with others in a team environment. Long term desire to contribute to business growth and build a career as a business leader
  • Desire to be in a non-hierarchical, entrepreneurial environment; comfort with ambiguity
  • Proficient in Microsoft office (PowerPoint, Word, Excel and Outlook)

Education and experience

We are seeking a high caliber individual to maintain our exceptional standards. This person should have:

  • Bachelor’s degree; MBA required (preferably from Tier-1 B-School)
  • 1 to 3 years post-MBA work experience in technology/advisory/research/outsourcing strategy environment. Keen interest in technology and technology industry is strongly preferred
  • History of excellence in academics, personal and vocational achievements
  • Experience in the technology sector, especially Data, Analytics, and Artificial Intelligence, is a plus

 

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