Companies that once battled to hire employees close to home are now turning to Latin America and other markets for talent.
Many new hires are coming from countries like the Philippines, Argentina, Brazil, and India. While tech companies have long sought out those markets to cheaply staff call centers, content moderator positions, and IT departments, they are now following talent to fill open roles on any of their teams. “We used to think of this as a cost arbitrage story—you hire in Mexico or India because it’s cheaper,” says Jimit Arora, Partner at Everest Group. “Now I see this as a talent arbitrage story. You go where the talent is.”