Tag: IT

Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023

Operational Technology (OT) Security Products

The convergence of IT and Operational Technology (OT) profoundly impacts the OT security landscape, enhancing operational efficiency while introducing vulnerabilities as traditional OT systems integrate with IT networks. Industries recognize the need to protect operational technology systems from escalating cyber threats, leading to a surge in demand for OT security. High-profile attacks on critical infrastructure drive investment in OT security solutions to ensure the integrity, availability, and resilience of essential operations.

As a result, organizations are increasingly investing in OT security measures, including network security, advanced asset visibility, threat detection, incident response plans, and risk and vulnerability management, to protect critical infrastructure and minimize cyber risks while embracing the benefits of IT/OT convergence. Technology providers are investing in next-generation themes in the OT security landscape, including AI-driven threat detection, integration of behavioral analytics, and robust cloud-based solutions. Supply chain security and collaborative information sharing are also on the rise, strengthening critical infrastructure protection and enhancing OT cybersecurity in the face of evolving threats. Technology providers are actively developing industry-specific OT security solutions for sectors such as energy, manufacturing, and healthcare. These solutions effectively address threats specific to each sector, ensure compliance with industry regulations, and maintain operational continuity. This approach offers a comprehensive and customized solution to safeguard critical infrastructure and industrial control systems. The OT security sector is actively pursuing enhanced capabilities and building a strong partnership ecosystem to combat the escalating cyber threats within OT environments.

Operational Technology

What is in this PEAK Matrix® Report

In this report, we analyze nine global OT security technology providers as featured on the Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.
 

In this report, we examine:

  • OT security products PEAK Matrix® characteristics 
  • Enterprise sourcing considerations
  • Providers’ key strengths and limitations

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading OT security technology providers, client reference checks, and an ongoing analysis of the OT security products market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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Digital Interactive Experience (IX) Services PEAK Matrix® Assessment 2023 – Europe

Digital Interactive Experience (IX) Services – Europe

Within Europe, there is a paramount emphasis on crafting experiences that not only meet the expectations of customers and employees but also align with the region’s robust commitment to sustainability and ethical practices. Corporations recognize that a focus on sustainability not only enhances their brand but also resonates with the growing eco-conscious European consumer base.

This emphasis on sustainability-led experiences extends beyond the corporate domain, reflecting the broader values of European society. It goes beyond the provision of quality products and services, emphasizing the necessity to ensure these offerings are in harmony with environmental and social responsibility. The escalating demand for experience services among enterprises is propelled by the strategic leverage of emerging technologies and a compelling sustainability-driven narrative. This underscores the convergence of technology and sustainable practices within the business landscape.

Consequently, experience design has ascended as a pivotal force shaping the trajectory of European enterprises. It reinforces their steadfast commitment to responsible and impactful business practices, highlighting their instrumental role in advancing sustainable development in the region.

Digital Interactive Experience

What is in this PEAK Matrix® Report

In this research, we present an assessment of 21 service providers featured on the Digital Interactive Experience (IX) Services PEAK Matrix® Assessment – Europe 2023, a comprehensive matrix that evaluates and categorizes service providers in terms of their capabilities in the space. 
 

In this report, we:

  • Assess 21 leading European digital IX service providers and design agencies on Everest Group’s PEAK Matrix® evaluation framework
  • Categorize providers as Leaders, Major Contenders, and Aspirants
  • Evaluate providers’ key strengths and limitations

Scope

  • All industries
  • Geography: Europe
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IX service providers, client reference checks, and an ongoing analysis of the digital IX services market

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Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023

Talent Readiness for Next-generation IT Services

Amid the rapidly evolving technology landscape, enterprises face a primary challenge: the shortage of talent equipped with next-generation skills as they advance in their digital transformation endeavors. This challenge is further exacerbated by the shortening half-lives of skills and higher attrition rate in emerging skills within organizations. To address this challenge, enterprises are seeking IT service providers that have implemented robust talent development and management strategies. These strategies strive to acquire, nurture, and sustain a high-quality, productive, multi-skilled, and diverse workforce to meet evolving talent needs.

IT service providers are responding by investing in in-house talent development to gain a competitive edge and enhance their talent value proposition. Beyond traditional methods, they are exploring multiple innovative methods and incorporating themes related to the future of work in their talent development and management strategies. The goal is to develop and sustain a comprehensive portfolio of diverse resources equipped with next-generation skills.

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What is in this PEAK Matrix® Report

In this report, we assess 26 IT service providers featured on the Talent Readiness for Next-Generation IT Services PEAK Matrix®. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.
 

In this report, we:

  • Evaluate 26 IT service providers featured on Everest Group’s Talent Readiness for Next-generation IT Services PEAK Matrix®
  • Present the characteristics of Leaders, Major Contenders, and Aspirants from a talent readiness perspective
  • Analyze providers’ key strengths and limitationsr 

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IT service providers, client reference checks, and an ongoing analysis of the IT services market

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What is the PEAK Matrix®?

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LEARN MORE ABOUT Top Service Providers

10 Things Keeping IT Leaders Up at Night | In the News

The CIO’s rise to prominence has led to a wider array of high-profile responsibilities that — when coupled with the ever-increasing pace of technology and business change — bring more stress to the role than ever before.

“Every CIO is struggling, trying to get increased budgets,” adds Nitish Mittal, Partner at Everest Group.

Read more in CIO

IT Midcaps Witness BFSI-led Growth as Larger Peers Take a Hit | In the News

At a time when large IT companies are seeing BFSI (banking, financial services, and insurance) vertical-led softness, the same is aiding the growth of some midcap companies. The reason is that smaller IT firms cannibalize larger companies’ BFSI revenue.

Peter Bendor-Samuel, CEO of Everest Group, said, “Midcaps are going after a different part of the market — the regional banks. In general, the large firms have huge estates in the large banks and BFSI clients.”

Read more in Financial Express.

IT Companies up Stakes on GenAI as Clients Demand Integrated Solutions | In the News

IT companies, globally and in India, are betting big on generative artificial intelligence (GenAI) as clients are increasingly realizing the value of it and demanding solutions that are integrated with it.

“We see clients of IT companies getting 1-3% of their technology budget as a one-time war chest to experiment in GenAI, so there’s an opportunity for IT service providers to tap into this pool. We have already seen paid POCs commissioned by some clients with providers, so the time to act is now. Clients are convinced of the early impact of GenAI,” says Nitish Mittal, Partner – Technology, Everest Group.

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6 Most Underhyped Technologies in IT — Plus One That’s Not Dead Yet | In the News

AI has sucked all the air out of the room of late, but the tech that makes AI possible keeps the business humming and advances the core mission of IT, and the business too often goes overlooked, unused, and underfunded.

One of these technologies is cloud migration tools. Yugal Joshi, a Partner at Everest Group, lists cloud assessment tools as another underhyped and underused tech.

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Sam Altman’s Ouster Unlikely to Impact OpenAI’s Partnerships with IT Companies: Experts | In the News

The ouster of Sam Altman, OpenAI’s CEO and the face of the AI boom, is unlikely to have a long-term impact on the company’s existing business partnerships with Indian IT services companies and the pace of generative AI innovations, said industry experts.

In the short run, said Peter Bendor-Samuel, founder of research firm Everest Group, Altman’s exit is unlikely to affect OpenAI’s partnerships and commercial agreements. But in the long run, it may affect the company’s ability to raise capital, which could make it a less attractive partner, he told Moneycontrol.

Read more in MoneyControl.

IT Firms Bank on Sales Staff in Tough Market | In the News

At a time when top IT companies are seeing a reduction in their net headcount, there is a divergence between tech workers and their sales counterparts when it comes to the rate of headcount drop. Macro uncertainties have made sales cycles elongated, with increased scrutiny on project approvals by clients. Therefore, the importance of sales work has increased significantly of late.

Peter Bendor-Samuel, CEO of Everest Group, said, “It is important to remember that all these firms went into a hiring spree (software professionals) last year. They ended up building excess capacity, hoping for a continued accelerated growth of the industry they were seeing then. As the macro challenges started impacting services industry demand – discretionary pullbacks, delays in project ramp-ups, pricing pressures – they got left with an overstaffed situation.”

Read more in Financial Express.

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