Tag: Europe

Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable

EVENT

Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable

Wednesday, March 1, 2023

The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services (GBS), across the dimensions of people, process, and technology. The results of the analysis, based on the responses of over 800 organisations, run counter to the commonly held belief that GBS, rather than FSS models, should be the destination of leading organisations. The findings consider the current challenges as well as prevailing opportunities for driving future success. 

ACCA, PwC, and Everest Group, along with leaders of other leading enterprise operations, will debate the merits, opportunities, and challenges of moving from a finance-focused business services organisation to a multi-functional, integrated operation at a roundtable on Wednesday, 1 March 2023 in London. 

This is an invite-only event. If you are interested in joining roundtable discussions, contact Susan Sehmi

Where

London

Speakers

Aggarwal Rohitashwa gray square
Rohitashwa Aggarwal
Partner - Global Business Sourcing Lead, Europe, Everest Group
Kops Deborah
Deborah Kops
Principal, Sourcing Change
Simonson Eric Refresh gray square
Eric Simonson
Managing Partner - Research, Everest Group

Avoid Over-paying for Services as the Talent Crisis Stabilises | Event

EVENT

Avoid Over-paying for Services as the Talent Crisis Stabilises

February 28, 2023

The past few years have witnessed a huge talent crunch, leading to high wage inflation, attrition, and upward pressure on pricing. As we enter 2023, attrition has started to cool off, and there are indicators pointing to a likely economic slowdown.

Join Everest Group at the eWorld Procurement & Supply Summit on February 28 as Julian Herbert, VP, Information Products, and Ricky Sundrani, Partner, Pricing Assurance, discuss how to avoid overpaying for outsourcing services in 2023.

Participants will learn:

  • How the economic environment is expected to impact outsourced deal pricing through 2023
  • What enterprises can do to ensure their contracts remain competitive in the current environment
  • How to pre-emptively plan for risks, and what to watch for

Register for the event

Where

eWorld Procurement & Supply
Grand Connaught Rooms, London
 

Speakers

Herbert Julian
Julian Herbert
Partner
Sundrani Ricky Refresh gray square
Ricky Sundrani
Partner

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar

LIVE WEBINAR

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

  • The outlook for global services
  • Top business challenges and priorities
  • Changes in sourcing spend and service delivery costs
  • In-demand digital services and next-generation capabilities
  • The evolving strategy for talent, locations, and the workplace

Who should attend?

  • CIOs, CDOs, CTOs, CFOs, CPOs
  • Service providers
  • GBS / Shared services center heads
  • Global services leaders
  • Locations heads

How to Accelerate Through Economic Disruption: Strategies for the UK&I and European Markets | Webinar

ON-DEMAND WEBINAR

How to Accelerate Through Economic Disruption: Strategies for the UK&I and European Markets

The global macroeconomic environment has experienced considerable ups and downs. Europe and the UK&I (UK and Ireland), in particular, are facing the trifecta of uncertain economic growth: high inflation, geopolitical tensions, and talent tightness – and these are just a few of the disruptions hitting the region.

Our European expert panelists will discuss how a comprehensive approach focusing on technology, business process, locations strategy, and future operating models can help your organisation navigate this crisis.

The panelists will share emerging best practices from leading organisations that are accelerating through the economic disruption and share guidance on how to plan for the future of sourcing.

Who should join the panel?

• CEOs, CIOs and CTOs
• Leaders across Europe/UK&I
• IT/BPO strategy heads
• IT/BPO department heads
• Heads of outsourcing
• Procurement managers
• Global sourcing managers
• Vendor managers

IT Sourcing & Procurement Summit | Event

Event

IT sourcing & procurement summit

October 3-5, 2022
During the IT Procurement & Sourcing Summit, Ricky Sundrani, Vice President at Everest Group, will present on How to Manage Price Increases from Your IT Outsourcing Partners, and Nitish Mittal, Partner at Everest Group, will discuss The Road to Purpose-led Sustainability in Innovation and IT.
 

The event brings together more than 100 IT sourcing, procurement, finance, and vendor management decision makers from leading European companies to discuss effective IT Procurement strategies.

 
Nitish Mittal
Partner
Sundrani Ricky
Vice President

Who is Leading Customer Experience Management (CXM) Services in Europe? | LinkedIn Live

LINKEDIN LIVE

Who is Leading Customer Experience Management (CXM) Services in Europe?

View the event on LinkedIn, which was delivered live on Thursday, September 29, 2022.

📢The Customer Experience Management (CXM) market in EMEA is booming due to increased demand for outsourcing, as enterprises look to improve the customer experience, balance risk, and save money💲. With leading-edge capabilities like analytics, robotic process automation (RPA), and chatbots combined with traditional customer service skills, service providers are enabling enterprises to enhance their customer experience delivery significantly.

Join this LinkedIn Live session as our experts discuss the results of our recently completed PEAK Matrix® assessment showcasing our latest CXM research in the EMEA region🌏. We’ll explore the size of the market, key verticals, and which service providers are leading the CXM pack, as well as their standout capabilities.

Mark W
Mark Wootton
Former Snr Dir Procurement & GM for Contact Center Outsourcing
Microsoft

Building a Sovereign and Sustainable Cloud: How are European Organisations Evolving? | Webinar

ON-DEMAND WEBINAR

Building a Sovereign and Sustainable Cloud: How are European Organisations Evolving?

Europe and the UK (among other major markets) are increasingly looking at the sovereignty and environmental sustainability of their cloud transformations. Sovereign cloud initiatives have been accelerated by cybersecurity concerns from the Russian invasion of Ukraine and ongoing programs such as GAIA-X and Cloud de confiance in France, while sustainability and the carbon footprint of digital transformation initiatives are now a board-level agenda.

Europe and the UK (among other major markets) are increasingly looking at the sovereignty and environmental sustainability of their cloud transformations. Sovereign cloud initiatives have been accelerated by cybersecurity concerns from the Russian invasion of Ukraine and ongoing programs such as GAIA-X and Cloud de confiance in France, while sustainability and the carbon footprint of digital transformation initiatives are now a board-level agenda.

Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers.

What questions will the webinar answer for the participants?

  • How are organisations in Europe and the UK embracing sovereignty and sustainability as a part of their cloud transformation?
  • What are the critical investment areas and key challenges faced in this journey?
  • What opportunities exist for technology and service providers?
  • How will this ecosystem evolve as we approach a recession?

Who should attend?

  • CIOs and CTOs
  • Sourcing and procurement leaders
  • Heads of cloud, sustainability, and government relations
  • ESG officers / Chief sustainability officers
  • Service providers and technology vendors

Digital Transformation Week

HYBRID EVENT

DIGITAL TRANSFORMATION WEEK EUROPE

September 20-21, 2022

Join Everest Group experts at Digital Transformation Week (DTW), a two-day hybrid event held on September 21 – 22 at the RAI in Amsterdam, The Netherlands. Everest Group Partner, Nitish Mittal, will speak in the opening panel titled, “Moving from Now to Next – Shaping Digital Infrastructure for the Future.” This session will take place at 10:15 AM BST on September 21. The event will explore advanced DTX strategies for a “digital everything” world. Everest Group is proud to be DTW’s gold sponsor.

 
Stop by and meet our Client Directors, Nnamdi Ugo and Nick Hadjirallis, from our Europe team at Booth #221 at TechEx, a co-located event with Digital Transformation Week.
 
 
When: September 20-21, 2022
 
Where: The RAI, Amsterdam and virtual

"*" indicates required fields

Name*
Consent*

Hadjirallis Nick 1

Client Director

Mittal Nitish

Partner

nnamdi ugo

Client Director

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.
Consent*