Buyers’ Perception of Intelligent Process Automation Providers’ Strengths/Weaknesses | Market Insights™
August 6, 2021
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In this era of industrialization for Artificial Intelligence (AI), enterprises are scrambling to embed AI across a plethora of use cases in hopes of achieving higher productivity and enhanced experiences. However, as AI permeates through different functions of an enterprise, managing the entire charter gets tough. Working with multiple Machine Learning (ML) models in both pilot and production can lead to chaos, stretched timelines to market, and stale models. As a result, we see enterprises hamstrung to successfully scale AI enterprise-wide.
To overcome the challenges enterprises face in their ML journeys and ensure successful industrialization of AI, enterprises need to shift from the current method of model management to a faster and more agile format. An ideal solution that is emerging is MLOps – a confluence of ML and information technology operations based on the concept of DevOps.
According to our recently published primer on MLOps, Successfully Scaling Artificial Intelligence – Machine Learning Operations (MLOps), these sets of practices are aimed at streamlining the ML lifecycle management with enhanced collaboration between data scientists and operations teams. This close partnering accelerates the pace of model development and deployment and helps in managing the entire ML lifecycle.
MLOps is modeled on the principles and practices of DevOps. While continuous integration (CI) and continuous delivery (CD) are common to both, MLOps introduces the following two unique concepts:
We are witnessing MLOps gaining momentum in the ecosystem, with hyperscalers developing dedicated solutions for comprehensive machine learning management to fast-track and simplify the entire process. Just recently, Google launched Vertex AI, a managed AI platform, which aims to solve these precise problems in the form of an end-to-end MLOps solution.
MLOps bolsters the scaling of ML models by using a centralized system that assists in logging and tracking the metrics required to maintain thousands of models. Additionally, it helps create repeatable workflows to easily deploy these models.
Below are a few additional benefits of employing MLOps within your enterprise:
Implementing MLOps is complex because it requires a multi-functional and cross-team effort across the key elements of people, process, tools/platforms, and strategy underpinned by rigorous change management.
As enterprises embark on their MLOps journey, here are a few key best practices to pave the way for a smooth transition:
When embarking on the MLOps journey, there is no one-size-fits-all approach. Enterprises need to assess their goals, examine their current ML tooling and talent, and also factor in the available time and resources to arrive at an MLOps strategy that best suits their needs.
For ML to keep pace with the agility of modern business, enterprises need to start experimenting with MLOps now.
Are you looking to scale AI within your enterprise with the help of MLOps? Please share your thoughts with us at [email protected].
Everest Group’s Anil Vijayan and Amardeep Modi will join experts from Microsoft and HCL Technologies to explore how — with the right set of enabling initiatives — enterprises can help enhance the adoption of automation through their business user community, and exponentially scale their automation outcomes.
They will discuss:
Join us Wednesday, May 26, 2021, at 11 am CST, 12 pm EST, 4 pm GMT, 9:30 pm IST
Live, virtual event
Amardeep Modi
Practice Director, Everest Group
Anil Vijayan
Vice President, Everest Group
Joy Trajano
Director, Marketing Operations, Microsoft
Ashvini Sharma
Group Program Manager, Microsoft
Jason Skelton
Sr. Group Marketing Tech Manager, Microsoft
Siddharth Gandhi
Director, Digital Process Operations, HCL Technologies
Rachit Chawla
Director, Digital Process Operations, HCL Technologies
Imagine a utopia where minimum human intervention is needed to run an entire shop floor. In this world, manufacturers have total control and visibility of all products, machines predict equipment failures and correct them, shelves count inventory, and customers check themselves out. While such a supply chain model seems improbable and far into the future, the likes of Amazon, Walmart, and Toyota, are already on their way to achieving this vision. At the center of their supply chain initiatives making this possible is the Internet of Things (IoT.)
The supply chain is considered the backbone of a successful enterprise. However, firms find it increasingly challenging to establish a robust supply chain model. The disruptions caused by COVID-19 have further made matters worse as ‘disconnected enterprises’ struggle to gain complete supply chain visibility. The pandemic has established that supply chain disruptions and uncertainties will become more frequent going forward.
The current supply chain landscape faces numerous challenges that need to be addressed. These issues are illustrated below:
As enterprises strive to develop a resilient supply chain, IoT will occupy the center stage. An interconnected supply chain will bring together suppliers/vendors, logistic providers, manufacturers, wholesalers and retailers, and customers dispersed by geography. The technology ensures improved efficiency, better risk management, end-to-end visibility, and enhanced stakeholder experience.
A seamlessly connected supply chain provides advantages at every stage of the value chain for each of the stakeholders. The exhibit below showcases a connected supply chain ecosystem:
Let’s look at how some companies are capturing the benefits IoT:
Using real-time data (captured from GPS coordinates) tracking the movement of raw materials/finished goods, IoT technology aids firms in determining where and when products get delayed. This helps managers ensure route optimization and better plan the delivery schedule. IoT, in combination with blockchain, helps secure the products against fraud. For example, Novo Surgical leverages IoT for optimally tracking and tracing its ‘smart surgical instruments.’ This has reduced errors, decreased surgical instrument loss, increased visibility and efficiency, and improved forecasting of demand for the firm.
Sensors on machines constantly collect information around the functioning of the machine, enabling managers to monitor them in real time. By analyzing parameters such as machine temperature, vibration, etc., manufacturers can better predict machine downtime and take necessary actions to mitigate this. For instance, Toyota partnered with Hitachi to leverage the vendor’s IoT platform and use the data collected to reduce unexpected machine failures and improve the reliability and efficiency of equipment.
IoT sensors in the warehouse assist in tracking the movement of individual items, providing an efficient way to monitor inventory levels and prevent pilferage. Smart shelves contain weight sensors that monitor the product weight to determine when products are out of stock. Walmart has been leveraging smart shelves in its retail stores to manage its products more efficiently and improve the shopping experience.
IoT technology uses sensors that can monitor and adjust warehouse parameters such as humidity, temperature, pressure, and avoiding spoiling of items. Leading e-commerce players like Amazon and Alibaba have been pioneers in leveraging IoT to optimize warehouse management.
As enterprises aim to future-proof their supply chain, they will need a structured path following these five steps below:
Since IoT is an interplay of multiple devices and machines, a successful IoT implementation requires firms to invest in sensors, cloud/edge infrastructure, IoT connectivity networks, data management and analytics solutions, and application development and management. Enterprises can accelerate their IoT supply chain journeys by partnering with solution providers with strong expertise in IoT products and services capabilities in the supply chain arena.
Are you embarking on your connected supply chain journey? Please share your thoughts and experiences with us at [email protected] and [email protected].
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