Tag: Engineering Services

Navigating the Platform Odyssey: Software Product Engineering Services PEAK Matrix® Assessment 2024

Navigating the Platform Odyssey: Software Product Engineering Services

In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace. This deceleration is primarily due to recessionary headwinds, geopolitical conflicts, talent shortages, and delayed decision-making within enterprises. Amid this macroeconomic turbulence, several themes continue to drive software R&D forward. These include transitioning to platform-based business models, increasing the adoption of AI- and gen AI-augmented secure products, prioritizing sustainability, and enhancing customer and developer experiences.

The shift toward these transformative themes, coupled with the current economic climate, is significantly altering enterprises’ expectations from their providers. Rather than solely seeking providers focused on offering engineering talent, enterprises now aspire to engage with strategic partners capable of delivering savings, speed, and innovation simultaneously.

Navigating the Platform Odyssey: Software Product Engineering Services

What is in this PEAK Matrix® Report

This report, the fifth edition of Everest Group’s Software Product Engineering Services PEAK Matrix® Assessment, evaluates 43 engineering service providers, positioning them on the PEAK Matrix® framework and offering insights into enterprise sourcing considerations.


In this report, we examine:

  • Everest Group’s services PEAK Matrix® evaluation of engineering service providers associated with software product engineering services
  • The characteristics of Leaders, Major Contenders, and Aspirants
  • Providers’ market impact and vision and capabilities
  • Providers’ key strengths and limitations


  • Industry: software product engineering
  • Geography: global
  • The study is based on RFI responses from providers, interactions with their software product engineering services leadership, client reference checks, and an ongoing analysis of the software product engineering services market

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Engineering Services in 2024: The Market Outlook and Commercial Trends

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Engineering Services in 2024: The Market Outlook and Commercial Trends | Webinar

on-demand webinar

Engineering Services in 2024: The Market Outlook and Commercial Trends

While the professional services market experienced a slowdown last year, engineering services emerged as a standout performer among other segments.

In this webinar, our analysts examined the past performance and future prospects of the engineering services sector. Participants gained valuable insights into the pricing outlook, commercial dynamics, market attractiveness, and evolving buyer expectations for engineering services. Finally, we explored emerging trends and future projections.

What questions did the webinar answer for the participants?

  • How did the engineering services market perform in 2023?
  • What are the latest enterprise objectives and recent commercial trends in this space?
  • How will the engineering services market shape out in 2024, and what can service providers do to improve win rates in deals?

Who should attend?

  • Service providers
  • Sales leaders
  • Pricing team members
  • Solution design and contracting leads
  • Engineering services leads
  • Analyst and advisory relations
  • Engineering department heads, Head of information systems and R&D
  • CPOs
  • Global sourcing heads, category managers, sourcing strategy professionals, vendor management leaders
Arora Achint
Everest Group
Manchanda Amanpreet
Practice Director
Everest Group
Nishant Udupa Gray square 2
Practice Director
Everest Group
Aniruddha edited

The Bumpy Road Ahead for US Automakers: Everything You Need to Know About the UAW Strike Disrupting the Industry | Blog

The ongoing strike by the United Auto Workers (UAW), the biggest union in the US automotive industry, has ramifications on auto production, costs, and supply chains. In this blog, we explore the impact of the UAW strike against GM, Ford, and Stellantis and look at who stands to win and lose.   

What the UAW is demanding

Union leaders representing the striking workers are negotiating for the following: 

  • Higher wages and other benefitsThe UAW has been asking for a 40% pay hike, reduced weekly work hours, revised pension schemes, improved healthcare benefits, and greater job security. The closure of factories to transition towards electric vehicles (EVs) is yet another factor driving the union’s demand for more protection for their workers
  • Reintroduction of cost-of-living adjustments (COLA) to help workers’ pay keep pace with inflation: During the 2008 financial crisis, autoworkers made concessions to automakers, including giving up COLA, which has not been reinstated. Over the past two decades, the average hourly wage for workers in the motor vehicle and parts manufacturing industry has declined by more than 20% when accounting for inflation
  • Equal benefits for all employees: The industry currently operates under a two-tier wage system, where new employees and temporary workers receive lower pay and benefits than their more experienced counterparts for performing the same tasks

After unsuccessful negotiations on these issues, UAW President Shawn Fain declared a rolling strike on Sept. 15, simultaneously targeting all three automakers. Since then, the consequences of these events have hit the entire US automotive industry. Let’s explore this further. 

Impact on production

Despite only three factories/plants being affected by the strike initially (GM’s assembly plant in Wentzville, Missouri; Ford’s site in Wayne, Michigan; and Stellantis’ site in Toledo, Ohio), the impact on production was stark when 13,000 workers walked off the job. Vehicle production by these automakers fell by 4,000 to 6,000 vehicles within a week of the UAW strike.

The three Original Equipment Manufacturers (OEMs) argue that the proposed UAW contract would hinder their competitiveness in transitioning to EVs. If the UAW strike continues for more than four weeks, it could delay EV development plans and extend production schedules to 2024. This would further set back Ford, GM, and Stellantis, who already trail Tesla, Rivian, and Lucid Motors in the EV market.

Impact on costs 

The UAW proposal is unlikely to be accepted in full by any of the three automakers, considering they already pay higher wages (US$65 per hour) compared to competitors such as Tesla (US$45 per hour) and Toyota (US$55 per hour), which do not use union workers. Any further wage increases would likely cause GM, Ford, and Stellantis to pass on some costs to their customers, providing an advantage to other automakers who can price their vehicles lower.

The three auto OEMs contend that they must shift towards manufacturing EVs to comply with government regulations and maintain competitiveness in the automotive industry. However, this transition will require significant reinvestment of their profits, which will not be possible if they comply with the UAW’s demands unless the firms choose to incur more debt. 

Impact on supply chains

The UAW expanded its strike last week to 38 GM and Stellantis parts distribution centers as negotiations with these two manufacturers failed to make significant progress. The strategic move by the union to hit parts centers rather than production facilities will impact supply chains, making it harder for the companies to source new parts to repair and service vehicles that have already been sold. Production delays and strikes on parts centers will also cascade the impact onto Tier-1 suppliers, further increasing pressure on the three OEMs to reach an agreement with the UAW.

While the UAW’s demands may well be in good faith and result in improved working conditions for their members, the road ahead for the three impacted automakers seems nothing but bumpy. The true winner in this entire saga may well turn out to be Tesla, as it is poised to expand and enhance its market share in the EV segment.

Everest Group’s Engineering Research & Development (ER&D) services analysts will continue to follow the developments and provide updates. Please reach out to Nishant Udupa or Gokul K to discuss the UAW strike or other automotive industry topics.

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