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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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IT Services

Services Industry Growth is Bottoming Out, but How Much Does It Matter? | Blog

by Prashant Shukla
Blogs
CX / Customer Experience

Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

by David Rickard
Blogs
IT Services

The Future of Cybersecurity: Key Takeaways from RSA Conference 2024 | Blog

by Abhishek Singh and 1 other
Blogs
Insurance Industry Outsourcing

Revolutionizing Risk: Exploring Actuarial Outsourcing in Insurance | Blog

by Sidhaant Nagpal
Blogs
Shared Services / Global Business Services Centers

Will India’s Permanent Establishment Tax Disrupt the Global Business Service Landscape? | Blog

by Aamir Khan and 1 other
Blogs
Finance and Accounting Services Outsourcing

From Auditors to Providers: Big Four’s Journey into FAO Services | Blog

by Abhishek Singh and 2 others
Blogs
ESG and Sustainability

How to Integrate Sustainability into Procurement Practices and Impact Sourcing with Everest Group’s Rita N. Soni | Podcast

by Rita Soni
Blogs
ESG and Sustainability

From Buzzwords to Reality: Impact Sourcing and AI for Social and Business Advancement | Blog

by Aishwarya Barjatya and 2 others
Blogs
IT Services

The Surprising Benefit of Gen AI Technology | Blog

by Peter Bendor-Samuel
Blogs
CX / Customer Experience

Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

by Chhandak Biswas and 1 other