
There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged.
Enterprises have done countless pilots. Yet very few get into production. Our research says somewhere between 70 and 90% fail. That’s a horrendous failure rate.
These pilots probably are a headwind in their revenues without impacting productivity or transforming their businesses. In the end, they have NOT unleashed additional value in a significant way, given how much money they spent.