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Blogs
Automation CX / Customer Experience IT Services

Composable Commerce: For Composing the Best-of-Breed Customer Experience

by Nisha Krishan and 1 other
Events

How Can Your Data Analytics Improve Your Customer Experience? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
Cloud Infrastructure CX / Customer Experience IT Services

Strategic Role of Technical Support in Driving SaaS Adoption

by Rananjay Kumar and 3 others
Blogs
Enterprise Software Agreements
CX / Customer Experience IT Services Talent

The Evolution of the Technical Support Engineer Job Role

by Chhandak Biswas and 1 other
Blogs
Customer Experience Management Industry
CX / Customer Experience Mergers & Acquisition

Majorel and Sitel Group® Merger Would Create a CXM Behemoth – Deal Continues Unabated M&A Activity in the Customer Experience Management Industry

by Shirley Hung and 3 others
Blogs
Business people shaking hands, finishing up a meeting.
CX / Customer Experience Mergers & Acquisition Outsourcing

Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

by David Rickard and 1 other
Blogs
CX / Customer Experience Location Strategy Talent

How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing | Blog

by Anubhav Das and 1 other
Blogs
CX / Customer Experience

Two Success Factors For Platforms To Improve Customer And Employee Experience | Blog

by Peter Bendor-Samuel
Blogs
Research on the latest trends application services
CX / Customer Experience

Decoding the Organization DNA: How to Prevent Application Modernization Failure | Blog

by Ankit Gupta and 1 other
Blogs
CX / Customer Experience

How to Deliver Exceptional Customer Experiences | Blog

by Peter Bendor-Samuel