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Market Insights™
CX / Customer Experience Location Strategy Service Provider Industry

Leading CXM Providers in Africa | Market Insights™

by Chhandak Biswas and 3 others
Market Insights™
CX / Customer Experience Technology Industry

CX- and EX-related Metaverse Benefits for Enterprises | Market Insights™

by David Rickard and 3 others
LinkedIn Live

Customer Satisfaction Sacrifice | LinkedIn Live

Blogs
Acquisition
CX / Customer Experience Mergers & Acquisition

Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in the Customer Experience Management Industry | Blog

by Shirley Hung and 2 others
Blogs
Wipro Acquires Capco Creating End-to-End Digital Consulting Services
CX / Customer Experience Mergers & Acquisition

Concentrix Acquires Webhelp: A Game Changer in the Global Customer Experience Management (CXM) Landscape | Blog

by Shirley Hung and 2 others
Blogs
CX / Customer Experience Financial Services Industry Insurance Industry IT Services

Reinventing the P&C Insurance Claims Value-Chain: Moving to the Claims of the Future Vision | Blog

by Vanshika Notani and 2 others
LinkedIn Live

Customer Satisfaction Sacrifice? Balancing CX Against Cost Reduction Pressures | LinkedIn Live

On-Demand LinkedIn Live

1 hour

LinkedIn Live
03-29-2023_Frictionless Customer Experiences_1200x628

Frictionless Customer Experiences: The Key to Unlocking Satisfaction | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
CX / Customer Experience Financial Services Industry

How Technology Can Help the Wealth Management Industry Navigate Coming Changes in 2023 | Blog

by Kriti Gupta and 1 other
LinkedIn Live
What Are the Benefits and Barriers of Impact Sourcing in CXM?

What Are the Benefits and Barriers of Impact Sourcing in CXM? | LinkedIn Live

On-Demand LinkedIn Live

1 hour