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The Covid-19 pandemic may well become a ‘black swan’ moment for the IT outsourcing services industry, ringing in fundamental changes ranging from the delivery model and contract specifications to the accelerated adoption of specific technologies. In terms of business, the […]

60-minute webinar delivered live on Thursday, May 28, 2020 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST Download and view the presentation When it comes to outsourcing pricing, do you know what you don’t know? […]

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Tracker shows enterprise and service provider leaders how COVID-19 is affecting leading offshore and nearshore locations around the world. Everest Group has created a dynamic and interactive tracker that provides a comparative view on COVID-19 risk exposure across locations and […]

  Coronavirus has truly devastated the world. The number of casualties is increasing week over week, the whole world is reeling under lockdown, a deep global economic recession is looming large, and the list (unfortunately) goes on. Now is, more […]

Bright spots in global sourcing for Q4 include GIC setups, Middle East and Africa locations, digital services, and service provider revenues Everest Group reports that the global sourcing industry posted a 5% decline in outsourcing transaction activity for Q4 2019, […]

SEVERAL outsourcing subsectors cut their revenue targets across-the-board after the industry lowered its growth figures under a road map through 2022 due to geopolitical challenges, protectionism and automation. The industry in November cut its revenue target to a compound annual […]

THE Information Technology and Business Process Association of the Philippines (IBPAP) plans to work with advertising agencies to attract more investment in the outsourcing sector this year. The industry cut its revenue and employment targets after a recent slowdown. Based […]

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Over the past several years, output-based pricing has increased in popularity in infrastructure services and transactional business process outsourcing deals. More recently, enterprises have warmed up to the idea of using this pricing model for application services. This should come […]