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Geopolitical instability, economic shocks, technology disruption, and evolving Environmental, Social and Governance (ESG) expectations are no longer isolated events, with many asking…is outsourcing in a permacrisis? They are concurrent, overlapping, and constantly changing the rules for how outsourced work gets delivered. […]

The clinical outsourcing market is undergoing a transition with the emergence of specialist-focused Clinical Research Organizations (CROs). A specialist CRO concentrates its expertise in a defined area, such as a therapeutic focus, trial phase or technology, or geographic niche, rather […]

The outsourcing industry is in the middle of a pricing reset. New AI-driven savings levers, elevated competitive intensity, and the push to retain or win deals at any cost are reshaping commercials across the industry.  This upcoming LinkedIn Live unpacks […]

Healthcare providers have long navigated a complex web of operational and financial pressures, from rising administrative costs and chronic workforce shortages to fragmented revenue cycle processes.   But a new layer of volatility is pushing the ecosystem to a potential inflection […]

Product Development

2025 is proving to be a pivotal year for the Business Process Outsourcing (BPO) industry. At one end, there seems to be an exuberance of artificial intelligence (AI), and at the other end, there is noticeable deflationary pressure observed in […]

Outsourcing

As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from. In this webinar, Everest […]

Mid-sized healthcare enterprises have begun to outsource more frequently to increase efficiency, reduce costs, and improve experience and outcomes. 📈 While large healthcare enterprises have long dominated service provider revenue, this heavy reliance posed risks—and left significant opportunity on the […]

The Middle East has traditionally resisted outsourcing due to a strict regulatory environment and reliance on local providers. However, this is changing as financial institutions seek third-party providers to meet growing technological, operational, and transformation demands. Additionally, governments are also […]