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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Financial Services Industry

Banking on Autonomous Agents: Embracing Agentic AI in Financial Services | Blog

by Kriti Gupta and 4 others
Blogs

The Future of Work Is Human-led and AI-powered | Blog

by Peter Bendor-Samuel
Blogs

10 Sustainability Technologies Reshaping Our Future | Blog

by Cecilia Van Cauwenberghe
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Salesforce and ServiceNow’s Investment in Genesys: What it Means for Agentic CX Outcomes | Blog

by Uday Gupta and 1 other
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Mergers & Acquisition

Palo Alto Networks’ Acquisition of CyberArk Signals a New Era for Identity and Access Management and Cybersecurity Titans | Blog

by Arjun Chauhan
Blogs
Business at an Inflection Point: Will You Evolve or Reinvent?

Business at an Inflection Point: Will You Evolve or Reinvent? | Blog

by Peter Bendor-Samuel
Blogs
Mergers & Acquisition

NiCE Acquires Cognigy: Integrating Conversational AI and Execution in One CX Stack | Blog

by Anubhav Das and 1 other
Blogs

Technological Advances in Sustainable Packaging and Its Role in a Circular Economy | Blog

by Cecilia Van Cauwenberghe
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Strategic Services Sourcing in an AI-Driven World Watch

Strategic Services Sourcing in an AI-Driven World | Podcast

by Amy Fong
Blogs

CXM Meets Agentic AI: Are We Ready to Scale Yet? | Blog

by Sharang Sharma and 1 other