By now, I believe most leaders are aligned on the immense potential AI offers. As I explained in prior blogs, it enables us to create entirely new offerings for our clients, elevate the value of existing solutions, and unlock efficiencies across internal operations to drive cost savings and margin expansion. These benefits are no longer speculative. They are visible, attainable, and increasingly expected.
Yet across industries and functions, I continue to see a gap between aspiration and execution. Despite considerable energy and investment, we are not moving fast enough or going far enough to deliver on AI’s full value.
This is not simply a technology problem or a resourcing issue. It is an organizational problem rooted in uncertainty, misaligned incentives, and organizational inertia.
