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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Forbes

The Key To Achieving Breakthrough Performance | Sherpas in Blue Shirts

by Peter Bendor-Samuel
Blogs
Global Servicices Location Optimization
Outsourcing Shared Services / Global Business Services Centers

Signs of Structure in a Disordered Global Services World? | Sherpas in Blue Shirts

by Anurag Srivastava
Blogs
Contact Center Outsourcing service provider growth strategies
CX / Customer Experience

Sustainable Service Provider Strategies for Digitalized Contact Centers | Sherpas in Blue Shirts

Blogs
robotic process automation and business process management
Automation Talent

RPA and BPM – The Twain Shall Meet after All | Sherpas in Blue Shirts

by StaffWriter
Blogs
automation customer satsisfaction needs improvement
Automation

I Can’t Get No Satisfaction – The CSAT View of RPA in BPS Contracts | Sherpas in Blue Shirts

by StaffWriter
Blogs
AI and explainable artificial intelligence
Automation

Explainable AI? Why Should Humans Decide Robots are Right or Wrong? | Sherpas in Blue Shirts

by Yugal Joshi
Blogs
CIO

Impact of organizational fatigue on digital transformation initiative | Sherpas in Blue Shirts

by Peter Bendor-Samuel
Blogs
Pharma and impact of automation, analytics and other technology
Healthcare Industry Life Sciences Industry

Technology is the Key to Innovation in Pharmacovigilance | Sherpas in Blue Shirts

by Ankur Verma and 1 other
Blogs
voice enterprise applications
Automation

Voice-enabled Enterprise Applications: NOT a Good Idea | Sherpas in Blue Shirts

by Yugal Joshi
Blogs
CIO

IT faces conflicts in realities of digital world | Sherpas in Blue Shirts

by Peter Bendor-Samuel