Our insights and analysis inform your thinking on the vital and expanding role of Shared Services and Global In-house Centers, from cost savings to revenue generation, improving customer experience to driving the digital agenda, and everything in between
Helping enterprises unlock value from Shared Services / Global In-house Centers (GICs)
We offer deep analysis across the full range of service delivery center set-up issues – location selection, business case development, and implementation program management support – to assist enterprises in effectively and efficiently setting up Shared Services Centers /
GICs / captives
Pinnacle Model™ analyses quantify performance and identify the leading organizations’ outcomes and capabilities; these peer-to-peer studies enable you to assess your strategic outsourcing and benchmark against peers
Advanced locations tools and detailed analyses of global service delivery locations to support your location selection and location portfolio optimization
Fact-based intelligence on peer activity that helps to orient, strengthen, and reinforce decision-making, minimize risk, and justify near-term recommendations
Sakshi shares her perspective on how Everest Group’s 360-degree view of the global services market benefits our clients
Recent Shared Services / GIC Research
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