The client was a large financial services company with a global footprint
The client wanted to reduce cost and plan its future locations strategy
The project included peer-based evaluations and took an extremely granular view of each process
Because the project was data- and fact-based, all stakeholders quickly got on board with what ultimately became a three-year plan
As global service delivery models have matured, hundreds of onshore, nearshore, and offshore locations have emerged and matured. Each has unique attributes in terms of cost structures, talent markets, and risk profiles. As the recognized leader in service delivery locations, we provide a range of services from access to data and insights to location selection and portfolio optimization.
Service delivery leaders need to select locations, balance portfolios, proactively monitor location developments, and determine optimal work geographies. Our Advanced Locations Tool tracks locations trends and offers data and insights needed to make work placement decisions.
Locations is no longer just about where; it's also about who and how. Our unparalleled location datasets and expertise help you with virtually any service delivery location issues – selection, sustainability, portfolio balancing, and more.