GBS / Shared Services Membership

Reimagine growth at Elevate – Dallas 2025. See the Agenda.

GBS / Shared Services Membership

Everest Group’s Global Business Services / shared services research equips GBS / shared services / GIC leaders to make timely, confident decisions, stay ahead of changing market dynamics, and unlock more value for the enterprise.

We help to redefine the GBS strategy – whether by expanding the role of the GBS or streamlining operations and resources and reducing costs. We guide GBS leaders through the talent crisis by improving access to talent and reducing locations portfolio risk.

Our membership provides years of proprietary research to ensure you stay ahead with the latest insights and are prepared for what comes next.

Everest Group's GBS Membership

What we help you solve

GBS Scope and Influence

GBS clients consistently struggle with a lack of enterprise buy-in. At Everest Group, we partner with our clients to export GBS’ expertise to the broader enterprise and deliver next-level value.
Service Delivery Resilience

Our GBS membership provides unique insights that help organizations accelerate service delivery and operating model transformation as the nature of work, workers, and workplace evolves simultaneously.
Cost Optimization and Tracking

GBS leaders and teams must understand how to measure the broader value that GBS delivers and how to implement automation to deliver savings as price and cost pressure continue to increase.

Why clients choose Everest Group

The Global 1000 – the largest and most complex companies of the world – engage us to help them solve their toughest sourcing and digital transformation challenges.

“The GBS membership is invaluable to our everyday work. It’s especially valuable to be able to reach out to an analyst and get fast answers to our tough challenges.”

“Everest Group’s GBS membership delivers solid, actionable information – presented by leading experts in the field. It’s so helpful to finally have clarity and confidence on the right way to move forward.”

“I’m astounded by the comprehensiveness and quality of the reports in the GBS membership. Everyone who has responsibility for a GBS center should absolutely make this part of their toolkit.”

Success Stories

Client Strories

Guiding GBS leaders through the ever-changing landscape.

Uncategorized

Helping a global automation leader refine go-to-market strategy in Asia

Learn More

Uncategorized

Helping a UK-based BPO service provider conduct a strategic engagement review

Learn More

Uncategorized

Helping an Indian IT service provider optimize ERP sizing and pricing for a European healthcare bid

Learn More

All Client Stories

How we're different

Unbiased expertise

Objective, unbiased advice that serves the needs of GBS leaders focused on maximizing GBS success
Actionable insights

Our analysis provides a robust combination of research and decision support to equip your teams
Dedicated focus

Clients receive industry-specific, fact-driven GBS research that brings insights to you in your context

Included in your membership

State of the Market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments to enable quicker and more effective GBS decisions.

Learn More

Analyst Inquiry

Access to leading experts for tailored support of critical business priorities and challenges to ensure confidence in decision-making based on how your peers have navigated similar situations.

Learn More

Accelerators

Case studies, tools, and diagnostics to help you assess strategies and approaches and speed efforts to focus on critical areas.

Learn More

Pinnacle Model

Compare outsourcing strategies and benchmark against peers to maximize your enterprise’s impact.

Learn More

Shell Seeks Global Talent Edge

Not all energy majors rely on oil and gas reserves or renewable energies to power their future. For Shell, global talent is the crucial fuel driving growth.

Read the Full Story