Tag: impact sourcing

Impact Sourcing | Athena Alliance | Event


Impact sourcing | Athena Alliance

May 25, 2023
9:00 AM PT | 12 PM ET

Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition. Impact Sourcing, or hiring skilled and motivated talent from disadvantaged groups around the world, is proving to be a solution – helping forward-thinking organizations tap into new talent pools, fill roles, create pipelines, and realize substantial business benefits.

Everest Group has designed a panel for Athena Alliance leaders and decision-makers. CXOs and several founders will share real-world lessons on creating an inclusive workforce focusing on marginalized communities and the business case to persuade the skeptics. All have a particular focus on women – as UN Women calls it – Gender Responsive Procurement. You will want to engage all these companies because of how they are marrying quality global services and sustainability, the ultimate of “doing good while doing well.”

Catch Rita Soni, Principal Analyst for Impact Sourcing and Sustainability at Everest Group, as she joins the conversation at this event.

Register for the event

Rita Soni
Principal Analyst for Impact Sourcing and Sustainability, Everest Group
Wendy Gonzalez
CEO, Sama Sama
Isabelle Mashola
CEO & Co-founder, Isahit
Balaji Ganapathy
Global Head, CSR, Chief Social Responsibility Officer, Tata Consultancy Services
Coco Brown
CEO, Athena Alliance

The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Hearing about the positive benefits firsthand from people with disabilities employed at the Bengaluru center left a lasting impression on the analysts who share their perspectives in this blog.

The Everest Group team was excited to see impact sourcing in practice, some for the first time, at Vindhya e-Infomedia, but they also had questions about whether impact sourcing would live up to its promise.

The visit to the Bengaluru center exceeded their expectations and reinforced that impact sourcing is a business imperative in today’s ESG-focused times. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. Sundareshan and hearing from its employees.

Rita Soni with Pavithra Sundareshan, Founder and Managing Director, Vindhya e-Infomedia

Impact sourcing specialist Vindhya e-Infomedia was founded in 2006 with a vision of uniting business with impact. It has centers in Bengaluru, Hyderabad, Nagpur, Mysore, and Krishnagiri (Tamil Nadu) and plans to expand across India and abroad.

Employing people with disabilities as its main workforce, the company provides data entry, claims processing, customer onboarding, payroll, and data management processes to such clients as Airtel, IBM, and SAP AG. With its team of more than 2,400 employees based in cities, Vindhya defies the stereotype that only small companies in India operate Business Process Outsourcing (BPO) centers in rural areas.

Impact sourcing specialists like Vindhya e-Infomedia intentionally hire people from marginalized communities and train them to deliver IT and BPO services. These providers offer economic opportunities to individuals who face difficulties in finding employment, such as people with disabilities, those from marginalized communities or without formal educational degrees, and single parents.

Hiring people from these target groups often requires organizations to enhance their physical and digital infrastructures and/or modify policies to create a conducive work environment. However, the idea is not to create separate work areas for impact hires but rather to bring inclusivity to everything at the workplace – a belief that runs at the very core of Vindhya’s operating system.

Inspiring employee stories

Impact sourcing has the power to change the trajectories of individuals’ lives, as the team learned from hearing about the backgrounds, job profiles, and aspirations of employees at the Bengaluru center. Their resilience, persistence, and tremendous willpower to achieve was uplifting to the analysts who focus their work on impact sourcing.

The team was truly inspired! Here are the stories of four individuals who demonstrated the ways impact sourcing is benefitting individuals, families, and communities:

Vidya Patil

  • Vidya Patil has been associated with Vindhya for eight years and currently handles banking payment collections and customer communications. Speaking in her native Marathi, she shared: “विंध्या सोबतचा ८ वर्षांचा हा प्रवास माझ्यासाठी अविश्वसनीय होता. अपंग व्यक्ती असुनही, विंध्या येथे नोकरी मिळाल्याने मला आर्थिक स्वातंत्र्य आणि स्वावलंबन मिळाले. या नोकरीमुळे, कुटुंबाबर अवलंबून असणार्या मला, कुटुंबाचा पोशिंदा बनवले. तसेच मला माझ्या भाचीच्या उच्च शिक्षणासाठी समर्थन करण्यासही सक्षम केले. विंध्याहे केवळ कामाचे ठिकाण नसुन; ते माझ्यासाठी दुसरे कुटुंब आहे. माझ्या भावाच्या आरोग्य आणीबाणीच्या काळात‌ त्यांनी दिलेल्या आर्थिक आणि भावनिक आधारासाठी, मी विंध्याची कायम ऋणी राहील”

“The job at Vindhya gave me financial freedom and self-reliance. It has transitioned me from being a dependent to a caretaker and a breadwinner for my family. With this job, I could support my family as well as support my niece’s higher education. Vindhya provided immense financial and emotional support to me during my brother’s medical emergency. Vindhya is not just a workplace but a family itself, and I will always be utterly grateful to Vindhya.”

Aman Birari in conversation with Vidya Patil

Digbijoy Adak

  • Digbijoy Adak spoke in Bengali about his experiences overcoming barriers to gain self-sufficiency: “আমি দশম ক্লাস অবধি পড়াশোনা করেছি | আমি কম্পিউটার ব্যবহার করতে জানি | যেহেতু আমার পড়াশোনা বেশি নয়, আমি কোনো ভালো সম্মানযোগ্য কাজ পাইনি | জীবন যাপনের জন্য আমি একটা ছোট অর্কেস্ট্রা দলের সঙ্গে কাজ করতাম | এই সময় আমি ভিন্ধিয়া কম্পানি সম্পর্কে জানতে পারি | আমার এক বন্ধু সেখানে কাজ করছিলো আর আমাকে এই ব্যাপারে জানিয়েছিল | আমি এখন খুবই খুশি | আমি ভিন্ধিয়া-তে কাজ করতে পেরে একজন স্বাবলম্বী এবং স্বনির্ভর মানুষ হিসেবে পরিচিতি পেয়েছি |”

“I had completed my 10th grade education and knew how to use computers. However, since I was not highly educated, I was not able to find a good respectable job. I used to work with a small orchestra group for my livelihood. During that time, I came to know about Vindhya. A friend of mine was working here and informed me about it. I am very happy now. I have found a job in Vindhya and have become a self-sufficient and independent person.”

What he did not say directly but implied, is that his disability has been an unjust cause of discrimination in the past. At Vindhya, one’s disability status is not a barrier to a good job.

N Yashoda

  • Having a hearing impairment does not prevent N Yashoda from excelling at converting documents from paper to digital. With her lip-reading skills and the aid of an experienced sign language translator/guide, Yashoda has fully integrated into Vindhya’s operations.
The Everest Group team with N Yashoda

Madhabi Sardar

  • Madhabi Sardar has a master’s degree, but a visual impairment prevented her from gaining a decent, well-paid job – until Vindhya. She now heads the braille team and aims to become a singing maestro in the future, showing it’s never too late to dream big.

The real significance of this business practice can be seen in the countless lives touched by the dignity of a good job, as these inspiring and heart-warming stories show.

Impact sourcing obstacles

Like any journey, even this one has obstacles. Impact sourcing often requires an extensive process to access the right talent. Additionally, investments in skilling and upskilling resources pose a challenge in managing high training costs.

The lack of benchmarks to measure key performance indicators (KPIs) or evaluate success makes it difficult to prepare appropriate success stories and business cases for impact sourcing. However, impact sourcing specialists are implementing robust practices to mitigate these challenges, and meaningful collaboration among all involved stakeholders is needed.

The visit was an eye-opening, humbling experience for the team who saw that the benefits of impact sourcing go beyond providing a paycheck but also give individuals a sense of community and belonging.

Aman Birari, Rita Soni and Anik Dutta showing the hand sign for love with Vindhya’s Pavithra Sundareshan (second from the left).

Pavitra’s parting words that impact sourcing is about ‘shared prosperity’ resounded with the analysts. Building partnerships to create an impact that benefits all involved stakeholders is needed to move the practice forward.

Everest Group commitment

The visit reinforced Everest Group’s commitment to advancing impact sourcing globally. As a signatory of the Clinton Global Initiative’s “Commitment to Action,” the firm has pledged to bring in half a million impact sourcing full-time equivalents (FTEs) into the ecosystem by the end of 2025 and has committed its research and expertise to help enterprises frame their impact sourcing strategies.

For more insights on measuring and using data for better business outcomes, register for the virtual roundtable, Measuring the Impact of Impact Sourcing. To discuss impact sourcing, reach out to [email protected], [email protected], or [email protected].

Inspiring Development Dialogue Event Demonstrates the Transformative Force of Impact Sourcing | Blog

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was inspiring for our sustainability analyst, who explores what is impact sourcing in this blog. 

An idea does not have an impact unless it is directed at some burning problem in the world.” – Gururaj Deshpande, co-founder of the Deshpande Foundation

This intriguing and thought-provoking statement set the stage for the recent Development Dialogue international gathering in Hubli, an ideal setting to better understand sustainable development issues at a grassroots level and to behold rural transformation at its best.

Our Everest team was uplifted to attend this two-day event led by stalwarts like Infosys Founder Narayana Murthy, iMerit Founder and CEO Radha Basu, and DeHaat Founder and CEO Shashank Kumar among many technology, finance, education, and agriculture experts.

Capturing our interest the most from the event was seeing the entire impact sourcing ecosystem and the important role all stakeholders play – starting with non-governmental organizations (NGOs) that provide valuable skills training to the employers that implement impactful innovation and sourcing in principle and practice.

Why is impact sourcing so critical today?

In a world where technology is driving growth and global competition at an unprecedented pace, people in certain rural pockets of the world are left behind. Many individuals simply want to enter the workforce, earn a decent living, and enjoy a dignified life.

While many governments have implemented policies and programs to help marginalized communities, war-torn countries, and radicalized groups that prohibit females from receiving an education or gaining financial independence still sadly exist.

At this critical juncture, people in these communities desperately need direction, skills, and the confidence to transform their lives. The impact sourcing ecosystem plays a critical role in helping these individuals. Let’s explore this growing business practice further.

What is impact sourcing?

Impact sourcing is a business practice where companies intentionally hire and provide career development opportunities to individuals who may have limited access to formal education, resources, and opportunities.

This powerful concept has the potential to change the trajectories of people from marginalized communities. Here are some real-life examples that we heard at Development Dialogue of how impact sourcing is making a difference that left a lasting impression and demonstrated the power of resilience, courage, and determination:

  • Vaishnavi, a bright 8th-grade student at a state government high school, is the first girl in her entire family to pursue secondary education. Her impeccable English and story about finding the confidence to talk to her doctor in English about health issues captivated and inspired the audience
  • Innus Khan was expected to take over his modest family business in While he yearned for independence, his rural upbringing deprived him of essential job skills. He joined Deshpande Foundation to learn English and digital skills and is now Senior Director of Agriculture Initiatives
  • Rukmini, the first female auto driver in a small village in Uttar Pradesh, is a single mother who received a car loan from Rang De, a social investment institution. Rukmini’s reputation as a responsible driver, particularly for school children, has made her the village’s most sought-after driver. Her journey is a testament to perseverance and strength

Impact sourcing benefits Top of Form

By providing opportunities for individuals who may have limited access to formal education or resources, impact sourcing enables job seekers to gain valuable skills and work experience. Not only does impact sourcing transform individual lives, but it also has a multiplier economic impact on families and entire communities.

At the same time, impact sourcing can help companies create diverse and inclusive workforces and provide a cost-effective solution to the current talent crisis. By tapping into this attractive talent pool, businesses can access a new source of skilled labor, often at lower costs than traditional hiring methods.

This can help businesses reduce operational costs while maintaining high-quality standards and increasing retention rates by hiring dedicated workers that studies show stay with the companies longer.

Impact sourcing commitment

Everest Group believes that by working together, we can help create a more inclusive and sustainable global economy. As a signatory of the Clinton Global Initiative’s “Commitment to Action,” Everest Group has pledged to increase the impact sourcing workforce by connecting hundreds of thousands of marginalized individuals to new jobs.

The company has set a goal to grow the impact sourcing market from its current level of 350,000 Full-Time Equivalent (FTE) employees to half a million in three years. To achieve this goal, Everest Group is providing research and enablement tools, sharing best practices, and collaborating with enterprises, service providers, governments, and NGOs.

Everest Group is developing a playbook to help organizations incorporate impact sourcing into hiring practices. Please continue to follow this space for the latest developments and contact Susmitha Devisetty or Anik Dutta with any questions.

For more insights from our team from Development Dialogue 2023, please see Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy.

Learn more about how to grow sustainability within your organization in our webinar, Sustainability in the New Year: Follow Through on Resolutions for People and the Planet.

Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy | In the News

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact-sourcing movement in India that empowers the rural population and drives overall social transformation.

Everest Group, in partnership with the Clinton Global Initiative (CGI), has pledged to increase the impact sourcing workforce across the globe. Through our Commitment to Action proposal, the firm provides a platform for impact sourcing stakeholders to connect and access our research on the global impact sourcing market.

Read more in Intelligent Sourcing.

Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy | Blog

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. Read on to learn about the benefits of impact sourcing and the role each group can play to advance this powerful business practice.

My eyes were fully opened to the transformative impact social organizations can have on rural populations as a first-time attendee to Development Dialogue 2023, an international gathering of diverse sectors with the common purpose of creating sustainable solutions, organized by the Deshpande Foundation in Hubli, Karnataka, India.

While I had done some basic research on the foundation’s operations, I never expected to be surprised by the social impact on the local rural economic development from their work that includes farmer support, start-up and micro-entrepreneur programs, and a youth skilling initiative.

Hearing a 14-year-old girl from a small village near Hubli conversing in fluent English with tremendous confidence with dignitaries such as Infosys Founder N.R. Narayana Murthy and Founder and CEO of iMerit Radha Basu amazed me.

This was the moment I realized the real empowerment and impact that NGOs and organizations such as Deshpande Foundation have on the rural population. These enabling institutions educate and train the rural youth population with job-ready communications and technical skills to improve their employment prospects and advance impact sourcing in India.

Pic with Legends

What is impact sourcing?

Impact sourcing involves intentionally hiring and providing career development opportunities to people from marginalized communities. This business practice aims to meet objectives such as maintaining service quality and cost at parity with traditional Business Process Outsourcing (BPO) and Information Technology Service (ITS) providers, fulfilling Corporate Social Responsibility (CSR), Environmental Social Governance (ESG), and diversity objectives of both the business and their clients, and leveraging the unique assets of the target marginalized group.

Impact sourcing creates opportunities for such groups as economically-disadvantaged individuals, women, minorities, LGBTQ+ individuals, survivors of gender-based violence, persons with disabilities, veterans, military spouses, refugees, rural residents, and single parents.

Impact sourcing in India

As one of the fastest-growing economies in the world, India has rapidly expanded its metro cities and developing urban regions in recent years. Almost all higher education facilities and formal sector employment opportunities are concentrated in the metros or tier-I cities.

Meanwhile, more than 64% of the population resides in rural areas with limited growth options. BPO companies in metro and tier-I cities face a severe talent crunch due to high contact center agent attrition rates. Shifting urban BPO centers to rural areas not only reduces operational expenses but also provides job opportunities to the rural population.

To drive major social impact through inclusive hiring models, India needs to create a policy and institutional environment to improve employment opportunities for the rural population that includes the value chain’s three main stakeholders: government support, NGOs/training institutes, and employer organizations.

Currently, India needs more private organizations, NGOs, and training institutes focusing on sustainable rural economic and social development. Increased impact sourcing initiatives are critical to improve job opportunities and drive overall social transformation. Let’s look at the role each of these groups can play:

Role of skilling institutions

Some of the prominent NGOs and training institutes working towards these goals include:

  • Deshpande Foundation, through Deshpande Skilling, focuses on skill development and training elementary and middle-school students as well as graduates from tier II and III towns and villages
  • Anudip Foundation, an NGO in partnership with the National Skill Development Corporation (NSDC), concentrates on providing technical training to Indian youth from underprivileged communities
  • Youth4Jobs focuses on the education and employment of persons with disabilities. Many similar NGOs focus on making unemployed youth job-ready by skilling them with technical education and developing soft skills

Support from government

To promote impact sourcing among disadvantaged rural communities, the government has launched numerous initiatives for skill development, including Pradhan Mantri Kaushal Vikas Yojana (PMKVY), the Employability Enhancement Training Programme (EETP), and the National Employability Enhancement Mission (NEEM).

NASSCOM Foundation frequently uses the mantra of “technology for good” and “changing India bit by bit” to encourage private organizations to actively participate in creating a sustainable impact sourcing movement.

Need for private sector participation

While some organizations such as B2R, Genpact, HGS, iMerit, IndiVillage, Infosys, Rural Shores, and Vindhya have taken steps towards impact sourcing and rural BPO, India needs active participation from all major private organizations.

Impact sourcing offers a compelling business case that goes beyond “doing good.” Studies have shown that impact-sourcing workers are more tenacious, dedicated, and hardworking, with very low attrition rates.

Shifting to rural areas not only reduces infrastructure and operational expenses but also lowers recruitment and training costs, resulting in overall cost savings for organizations. Enterprises also gain community support and social recognition by practicing impact sourcing while contributing to social transformation.

Everest Group, in partnership with the Clinton Global Initiative (CGI), has pledged to increase the impact sourcing workforce across the globe. Through our Commitment to Action proposal, the firm provides a platform for impact sourcing stakeholders to connect and access our research on the global impact sourcing market.

To learn more about Deshpande Foundations’ Development Dialogue event, read this blog, Inspiring Development Dialogue Event Demonstrates the Transformative Force of Impact Sourcing.

If you have questions or want to join other organizations that have already taken this pledge, contact Aman Birari.

Learn more about impact sourcing trends and drivers leading to impact sourcing demand in our LinkedIn Live session, What Are the Benefits and Barriers of Impact Sourcing in CXM? 

Driving Larger-scale Adoption of Impact Sourcing from the Inside Out | VirtualRoundtable


Driving Larger-scale Adoption of Impact Sourcing from the Inside Out

December 8, 2022 |
9:00 AM EST | 7:30 PM IST

Impact sourcing allows businesses to find highly engaged and stable talent sources that deliver quality work with low attrition rates while simultaneously meeting their sustainability requirements and goals. As talent shortages continue to make headlines, businesses are aggressively turning to these non-traditional talent pools to find needed skills.

But what are the best tools and techniques to drive larger-scale adoption of impact sourcing both internally and externally?

Join this virtual roundtable and take part in conversations with our experts and your peers about how to grow impact sourcing in your organization, including:

  • What are the best strategies to drive larger-scale adoption of impact sourcing, and what are the barriers?
  • How are providers and GBS organizations advocating for the sourcing model internally?
  • How are buyers getting involved in the growth of impact sourcing?
  • What is the impact sourcing “Commitment to Action,” and how will joining it benefit your program?

Who should attend?

  • Chief sustainability officers
  • Sustainability leaders
  • Corporate social responsibility leaders
  • Workforce and talent strategy leaders
  • CHROs and heads of HR
  • GBS leaders
  • Heads of outsourcing
  • Global sourcing managers


Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Can Joint Innovation and Public-private Partnerships Prove to be the Noah’s Ark for Africa? | Blog

Almost 200 countries came together at the Climate Change Conference (COP 27) in Egypt last month to take action toward achieving the world’s collective climate goals. Among the event highlights was the establishment of a fund to assist the nations most vulnerable and impacted by the effects of climate change. Read on for key takeaways from COP 27 and implications for the Global South.

The much-anticipated conference, dubbed the Africa COP, marked 30 years since the adoption of the United Nations Framework Convention on Climate Change (UNFCCC). While much has transpired and the planet has come a long way in its fight against climate change since then, some nations have been left behind in achieving their carbon goals and are not experiencing the intended benefits.

Developing nations have long sought financial assistance to rebuild their social and physical infrastructure, but the World Bank and other publicly-funded lending institutions have failed to fulfill these growing needs. To address this issue, the UNFCCC, backed by the United Nations Environment Program and several attendee governments, launched a five-year work program to fund and promote smart technology solutions in developing nations, opening ground for tech providers to display their capabilities in the space.

COP 27 proved to be an instrumental platform for service providers and Big Tech players to engage in sustainability conversations and highlight their contributions towards the planet and its people.

The bridge towards a sustainable future must be pillared by collaboration and joint innovation in technology. Partnerships can be seen as the key to climate adaptation and mitigation. Many of these collaborations focus on marrying Artificial Intelligence (AI) and satellite technology. Some examples include:

  • IBM is partnering with UK’s Science and Technology Facilities Council, among others, to leverage innovations in indexing multidimensional climate data to rapidly discover climate-relevant information from aerial imagery, maps, Internet of Things (IoT), drones, light detection and ranging (LiDAR) scanning, satellites, weather predictions, and climate change projections
  • Microsoft collaborated with Planet Labs PBC and The Nature Conservancy to build the Global Renewables Watch – a first-of-its-kind living atlas intended to map and measure all utility-scale solar and wind installations on Earth using AI and satellite imagery
  • Using high-quality geospatial data for disaster predictions and mitigation is very common in the more developed countries, whereas the Global South often lacks the resources and talent to generate and analyze reliable climate data. Partnerships among various stakeholders can bridge the climate data gap. Microsoft has committed to democratizing climate solutions in Africa by combining its AI prowess with Planet Labs PBC’s satellite imagery

The Loss and Damage Fund marked a momentous win for the Global South

As organizations do their part to help the Global South, COP 27 set a milestone by recognizing the disproportionate exposure of the poorer nations in Africa, Asia, and Latin America to climate change consequences. Established after years of appeals by the developing nations to compensate for losses due to climate disasters, the fund is viewed as a major political step to provide the appellants with a sense of justice and rebuild trust among nations.

Let’s take a look at other key implications for the Global South:

  • Africa’s climate needs remain underfunded – While a step in the right direction, the Loss and Damage fund needs to be backed by effective policies and infrastructure to be beneficial. Historically, the funds promised by developed nations toward climate impact haven’t been fully disbursed or equitably distributed. The Climate Policy Initiative (CPI) noted that of the meager 25% of global climate investments that crossed the borders towards developing nations, Sub-Saharan Africa mobilized only 3% despite being the most vulnerable to climate adversities
  • Global efforts and African needs are misaligned – Africa’s situation calls for urgent climate impact adaptation, but global climate funds and collaborations announced by service providers are only directed towards mitigation of climate impact
  • African leaders will rethink their engagement with multilateral initiatives – African nations will further their strategies for adaptation and energy generation considering their primary concerns of poverty alleviation and economic development. Thus, the African region ranks as an attractive climate-related investment opportunity for private players. According to CPI data, private finance comprises half the global climate finance yet stands at just about 14% in Africa
  • ESG regulations in Africa will become more stringent – As African nations advance in their sustainability journeys and try to attract foreign private investment, they will follow the global trend and strengthen their ESG regulations. Among many countries planning to launch such frameworks this year, Uganda referenced a “sustainable financial system” in its recent five-year plan

This opens several opportunities for service providers and consultants as more enterprises will require their expertise to transition to sustainable models. The increased volumes of ESG data generated will create opportunities for data analytics players, helping to bridge the climate data gap.

The world remains bullish on Africa’s future

COP 27 concluded on an optimistic note as technology, transparent funding, and developing nations’ needs became central to the climate resilience discussions. Innovative solutions across sectors are moving stakeholders closer to achieving their climate pledges.

Organizations are collaborating and prioritizing community impact in developing nations. Public-private partnerships toward sustainable models will make technology and welfare more accessible in these regions. With changing geo-political scenarios, Africa will prove to be an attractive opportunity for various investors and service providers.

To discuss further, please reach out to Rita Soni and Ambika Kini.

Rita Soni, Principal Analyst, Impact Sourcing & Sustainability Research

Email ID: [email protected]

LinkedIn: https://www.linkedin.com/in/ritansoni/

Twitter: https://twitter.com/ritaNsoni

Ambika Kini, Senior Analyst

Email ID: [email protected]

LinkedIn: https://www.linkedin.com/in/ambika-kini/


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