Procurement Outsourcing (PO) engagements are shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Providers are helping companies transform their procurement operations and drive the adoption of advanced digital technologies, such as advanced analytics and intelligent automation, by leveraging in-house capabilities, partnership ecosystems, and targeted investments. Providers are also developing capabilities in emerging areas such as Environment, Social, and Governance (ESG) initiatives, risk management, and direct spend management.
This PEAK Matrix® report covers the following topics:
In this research, we present detailed assessments of 21 PO service providers featured on the PO Services PEAK Matrix®Assessment 2022. Each assessment provides a comprehensive picture of the provider’s market success, vision and strategy, service focus and capabilities, digital and technological solutions, domain investments, and buyer feedback to assist buyers in making the right sourcing decisions.
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
Trust & Safety Services
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