Global In-house Center Archives

Who We Serve
Who We Serve

Exclusively serving the IT, business process, and engineering services market through a distinctive combination of consulting and research capabilities
1. Strategic Outsourcing & Vendor Management
  
  Our insights and analysis help you capture value from your contracts and provider relationships
2. IT Executives
  Back
  
  Supporting IT and digital transformation executives who are leading efforts to use digital strategies to deliver business value
  
  Digital Transformation Strategy Development
  
  Digital Transformation
  
  IT & Digital Transformation Membership
3. Shared Services / GICs
  
  Helping enterprises unlock value from Shared Services / Global In-house Centers (GICs)
4. Service Providers
  
  Global services coverage to make vital business decisions about services, pricing, locations, talent, and more
Consulting
Consulting

Our key focus is helping our clients drive business performance breakthroughs that are IT enabled
Research
Research

We offer a powerful combination of published reports and custom decision support based on industry-leading analytics and expertise
1. Functional Expertise
  Back
  
  No one comes close to matching our breadth and depth of coverage in all major areas of information technology and business process services
  
  Business Process Services
  Customer Experience Management (CXM)
  Finance and Accounting
  Human Resources
  Procurement
  Industry-Specific Processes
  
  Information Technology Services
  Application Services
  Cloud & Infrastructure
  Digital Services
  Enterprise Platform Services
  Industry-Specific Technology Services
  
  Engineering Services
2. Industry Expertise
  Back
  
  We provide a comprehensive view across sourcing models and locations for leading industries using global services
  
  Banking & Financial Services (BFS)
  
  Insurance
  
  Healthcare
  
  Life Sciences
  
  Other Industries
3. Domain Expertise
  Back
  
  We combine our deep domain knowledge in locations, Global In-house Centers (GICs), benchmarking, and other subjects with our functional and industry expertise to address our clients' specific needs
  
  Global Services Trends
  
  Benchmarking
  
  Shared Services / GICs
  
  Service Delivery Locations
  
  Peer Intelligence
  
  Service Optimization Technologies
  
  Service Provider Capabilities
  
  Data & Analytics
  
  Pricing
4. Market Insights™
  
  Everest Group’s Market Insights™ reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics
5. PEAK Matrix™
  
  Everest Group's PEAK Matrix™ is the most trusted source for comparative assessments of providers, locations, and products & solutions
6. Pinnacle Model™
  
  Everest Group’s Pinnacle Model™ analyses help organizations gain deep insights into where they are on the path to realizing strategic objectives and increasing holistic value
7. All Offerings
  
  A complete listing of our published research subscriptions and custom decision support offerings
News & Events
Blog
About Us
About Us

Learn more about our leaders, offices around the globe, and who we mix with in the industry
1. Leadership
  Back
  
  Consulting Leadership Team
  
  Research Leadership Team
  
  Corporate Leadership Team
2. Careers
  Back
  
  Who We Hire
  Consultants
  Industry Analysts
  
  Current Openings
3. Impact Sourcing
  Back
  
  Impact sourcing is socially responsible business process outsourcing that enables global enterprises to improve business outcomes
  
  Impact Sourcing Case Studies
  
  Impact Sourcing Testimonials
  
  Impact Sourcing Blog
  
  The Rockefeller Foundation
4. Partnerships & Affiliations
5. Locations
6. Contact Us
REPORT ACCESS LOGIN

Dec 20

Automation Adoption in GICs and the Rise of the Federated CoE Model | Market Insights™

By Staff Writer | Automation, Market Insights™

Automation Adoption in GICs and the Rise of the Federated CoE Model

Visit the report page

Dec 20

Scaling Up the Adoption of Automation Solutions | Market Insights™

By Staff Writer | Automation, Market Insights™

Scaling Up the Adoption of Automation Solutions GIC role

Visit the report page

Oct 16

Shared Services / Global In-house Centers Leading in Digital Services Expansion | Market Insights™

By Staff Writer | Market Insights™, Shared Services / Global In-house Centers (GICs)

Shared Services / Global In-house Centers Leading in Digital Services Expansion

Visit the report page

Sep 03

Key Trends Shaping Healthcare & Life Sciences Shared Services | Market Insights™

By Staff Writer | Market Insights™, Shared Services / Global In-house Centers (GICs)

Key trends shaping healthcare & life sciences shared services

Visit the report page

Sep 03

Healthcare & life sciences shared services landscape in India | Market Insights™

By Staff Writer | Market Insights™, Shared Services / Global In-house Centers (GICs)

Healthcare & life sciences shared services landscape in India

Visit the report page

Aug 27

Busting Prevalent Myths About the Data & Analytics Journey | Market Insights™

By Staff Writer | Analytics, Market Insights™

Busting prevalent myths about the data & analytics journey

Visit the report page

Aug 27

5 Differentiated Talent Capabilities of Pinnacle SSCs/GICs | Market Insights™

By Staff Writer | Analytics, Market Insights™

5 Differentiated Talent Capabilities of Pinnacle Shared Services Centers

Visit the report page

Aug 27

3 Ways Pinnacle SSCs/GICs Outperform Others | Market Insights™

By Staff Writer | Analytics, Market Insights™

3 ways Pinnacle Shared Services Outperform Others

Visit the report page

Jul 17

Shared Services / GIC Setup Do’s and Don’ts | Market Insights™

By Staff Writer | Market Insights™, Shared Services / Global In-house Centers (GICs)

Shared Services - GIC Setup Do’s and Don’ts

Planning, implementation, and transition / go-live

Learn more

Jul 17

Articulating Shared Services / GIC Vision and Scope | Market Insights™

By Staff Writer | Market Insights™, Shared Services / Global In-house Centers (GICs)

Articulating Shared Services-GIC Vision and Scope

Articulating the vision and the scope is the first step to determining a shared services / global in-house center’s role

Learn more

Next Entries »