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We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.
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Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
Our Expertise
We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.
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Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
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Strategies for Customer Experience (CX) Success in an Uncertain World | Webinar
On-demand Webinar
1 hour
Experience, Data, and Trust – The Industrialization of Data-driven Personalized Experiences | Blog
NASSCOM Technology and Leadership Forum 2023
The Role of Experience Service Providers (ESPs) in Extracting Value from Brand Communities | Blog
Will It Be Happily Ever after Post Veeva-Salesforce Divorce?
ChatGPT Trends – A Bot’s Perspective on How the Promising Technology will Impact BPS | Blog
ChatGPT – Can BFSI Benefit from an Intelligent Conversation Friend in the Long Term?
The Promising Future of AI Translation in CXM | Blog
CXM Outsourcing Providers Can Thrive and Grow in the Upcoming Recession: Here’s How | Blog
Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment