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As the pharma industry chases the development of new COVID-19 vaccines with the peril of virus mutations looming and cases across the globe surging, outsourcing service providers can play vital roles in helping fast-track this essential mission. Read on to […]
Business Process Services Outsourcing Pricing: Work From Home Savings Varies | Market Insights™
Business Process Services Outsourcing LEARN MORE ABOUT OUR PRICING SERVICES
Outsourcing Your CXM Operations for the First Time – Here Are 10 Things to Consider | Blog
Over 70% of all Customer Experience Management (CXM) services are delivered by in-house teams, making this a huge potential market ripe for outsourcing. With our estimates pegging the global market at $325 to $350 billion a year, less than 30% […]
Can Rajesh Gopinathan Transform TCS and Shed Its Outsourcing Legacy? | In the News
Tata Consultancy Services, one of the world’s top IT companies, is ready to shed the outsourcing legacy and embrace symbiotic transformational journeys with its biggest customers, participating in complex problems at a much more big-picture, abstract level and therefore competing […]
Once standard provisions in outsourcing contracts – Cost of Living Adjustments (COLA) and benchmarking comparisons – are needed now more than ever to ensure long-term success for both parties in today’s changed outsourcing environment. With the turns over the past […]
Georgia – A Next-wave Eastern European Location for Outsourcing Excellence | In the News
Georgia’s competitive profile in voice and non-voice business process services and IT positions the country as a next-wave destination for sourcing services. Several international businesses and IT services providers, as well as local small and medium-sized companies, are already serving […]
HR Outsourcing’s Role in Winning the Talent War | Webinar
LIVE WEBINAR HR Outsourcing’s Role in Winning the Talent War Access the on-demand webinar, which was delivered live on July 27, 2021. As organizations recover and rebuild their businesses in the aftermath of the COVID-19 impact, HR leaders are at […]
Anticipated Changes in Outsourcing Spend Through Mid-Year 2022 | Market Insights™
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Everest Group Reports Q1 Uptick in Global Outsourcing Transactions | Press Release
Market activity saw a recovery in offshore/nearshore setups driven by Asia. As the economic impact of the COVID-19 pandemic recedes, several key demand themes are gaining prominence in the sourcing industry, driving deal growth and deal wins for service providers. […]
Is Your Outsourcing Portfolio Ready for 2021? | Webinar
Access the on-demand webinar, which was delivered live on June 8, 2021 Seventy-six percent of recently surveyed organizations expressed that they plan to change their service provider portfolios in 2021. This push is stemming from an acute awareness of risk, […]