Access the on-demand webinar, which was delivered live on June 8, 2021

Seventy-six percent of recently surveyed organizations expressed that they plan to change their service provider portfolios in 2021.

This push is stemming from an acute awareness of risk, changing needs due to digital transformation, and cost-cutting initiatives — driving organizations to consolidate the supply base while focusing on needed niche skills.

In this webinar, our speakers will spotlight key outsourcing topics and trends for 2021, including:

  • The ideal service provider mix and how it should vary across categories
  • Changes organizations are making to their supplier portfolios and what is yielding the best results
  • Where enterprises are using service providers and at what scale
  • Organizational strategies when selecting Tier 1 vs. Tier 2 providers
  • Strategies for organization’s specialist providers

Who should attend?

  • Strategy and Growth Leaders
  • Sourcing and Vendor Management Leaders
  • Outsourcing and Enterprise IT Department Leaders
  • Service Providers

Presenters

Amy Fong
Vice President
Everest Group

Michel Janssen
Chief Research Officer
Everest Group

Bhanushee Malhotra
Senior Analyst
Everest Group

David Rickard
Vice President
Everest Group

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