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  • Report

    Engineering and Outsourcing Trends Among Leading Software and Internet Enterprises

    In 2024, software and internet companies faced a volatile landscape marked by persistent economic uncertainty, inflationary pressures, and an increasingly complex regulatory environment. Yet, amid these headwinds, firms remained committed to future-focused investments, particularly in generative AI, real-time data systems, […]

  • Report

    Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – Global

    The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services and stepped up by […]

  • Report

    Clinical Operations of the Future: Unlocking Value “Thoughtful” Outsourcing

    US healthcare organizations face operational challenges, including rising chronic disease prevalence, workforce shortages, and growing administrative complexity. In this environment, legacy operating models are proving insufficient, prompting healthcare enterprises to reconsider their long-held hesitancy toward clinical outsourcing. As home health […]

  • Report

    Webinar Deck: Unpacking Uncertainty to Uncover Value – Dynamics Shaping Growth of Global Outsourcing

    As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from. In this webinar, Everest […]

  • Report

    Webinar Deck: Sourcing Leaders: Key Locations Trends to Know for Outsourcing and Offshoring Decisions

    In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance talent availability, supply risk, […]

  • Report

    Multi-process Human Resources Outsourcing (MPHRO) State of the Market 2025

    As the business landscape evolves, Chief Human Resources Officers (CHROs) face growing challenges. They must balance cost reduction with delivering a superior Employee Experience (EX). As AI becomes mainstream, CHROs must lead workforce transformation and mitigate risks. Beyond immediate operational […]

  • Report

    Recruitment Process Outsourcing (RPO) 5.0

    The global talent landscape is becoming increasingly complex due to rapid technology advances, evolving workforce expectations, and persistent skill shortages. The traditional Recruitment Process Outsourcing (RPO) model, which primarily focuses on transactional hiring support, is no longer sufficient to address […]

  • Report

    Realizing the Promise of Tech-Enabled, AI-Driven Revenue Cycle Management (RCM): Outsourcing in the New Era

    The evolving landscape of Revenue Cycle Management (RCM) highlights how AI, automation, and outsourcing are transforming financial and operational efficiencies for healthcare providers. Despite persistent challenges such as billing complexities and staffing shortages, healthcare leaders are increasingly prioritizing advanced automation, […]

  • Report

    Procurement Outsourcing (PO) State of the Market 2025 – Building the Future with Digital- and Service-led Innovation

    The procurement function is increasingly recognized as a strategic enabler, addressing cost optimization, adapting to changing customer needs, and fostering collaboration with adjacent functions such as supply chain and finance and accounting. In 2024, procurement organizations have expressed intent to […]

  • Report

    Finance and Accounting Outsourcing (FAO) State of the Market 2024: How are Small and Mid-Market Organizations Driving the Next Wave in FAO?

    The Finance and Accounting Outsourcing (FAO) market is poised for significant growth due to increased outsourcing from first-generation adopters, particularly in the small and mid-market segments. These organizations are struggling with weak cash disposition, cost pressures, and the need for […]