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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Shared Services / Global Business Services Centers

Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

by Deborah Kops and 1 other
Blogs
IT Services

The CrowdStrike Update Incident: Readying for the Next Black Swan Event | Blog

by Arjun Chauhan and 1 other
Blogs
Shared Services / Global Business Services Centers

Shaping the Future-Ready Workforce in GCCs: A Critical Component of Future-proofing | Blog

by Nikhil Malhotra
Blogs

Analyst Relations Quarterly Newsletter | Q2 2024

by Katrina Menzigian
Blogs
Outsourcing

Unlocking the Value of Third-party Risk Management | Blog

by Ricky Sundrani and 2 others
Blogs
CX / Customer Experience

How to Prepare your Customer Experience (CX) Support for CrowdStrike-like Outages | Blog

by Sharang Sharma
Blogs
CX / Customer Experience

Is Japan on the Cusp of CX Outsourcing Disruption? | Blog

by Aishwarya Barjatya and 2 others
Blogs
ESG and Sustainability Insurance Industry

Future-proofing Insurance: Embracing Sustainability in Insurance for a Resilient Future | Blog

by Debasruti Mitra
Blogs

When Will Quantum Computers Affect Your Competitive Landscape? | Blog

by Peter Bendor-Samuel
Blogs
Digital Services

When Will Quantum Computers Affect Your Competitive Landscape?

by Peter Bendor-Samuel