Full Bio

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Market Insights™
CX / Customer Experience Healthcare Industry

Businesses Tend to Overestimate Their Ability to Deliver Personalized Journey Experiences | Market Insights™

by Nisha Krishan and 2 others
Market Insights™
CX / Customer Experience Healthcare Industry

Take a Holistic and Structured Approach to Finding the Best-Fit Client Journey Orchestration Product | Market Insights™

by Nisha Krishan and 2 others
Events

Generative AI in Customer Experience: Use Cases and Responsible Adoption | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Market Insights™
Digital Services

Web 3.0 Trailblazers | Market Insights™

by Nisha Krishan and 2 others
Webinars

Welcoming the AI Summer: How Generative AI is Transforming Experiences | Webinar

On-demand Webinar

1 hour

Blogs
Generative AI
IT Services

Generative AI – Redefining the Experience Design and Development Process | Blog

by Nisha Krishan and 1 other
PEAK Matrix®
Digital Commerce Platform
Service Provider Industry

Digital Commerce Platform PEAK Matrix® Assessment

by Nisha Krishan and 2 others
Webinars

IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share | Webinar

On-demand Webinar

1 hour

Blogs
IT Services

Productization Emerges in Media Services – A Shift Driven by Technology | Blog

by Nisha Krishan and 1 other
Blogs
ADP Meeting of the minds big data data cloud
CX / Customer Experience

Customer Data Platform – The Torchbearer of the Personalization at Scale Movement | Blog

by Nisha Krishan and 1 other