Reimagine growth at Elevate – Dallas 2025. See the Agenda.

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PEAK Matrix®
Customer Experience Management
CX / Customer Experience

Customer Experience Management (CXM) Services PEAK Matrix® Assessment

by David Rickard and 1 other
Webinars

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

On-demand Webinar

1 hour

See Us At

GSA Festival of Sourcing 2023: Modern Sourcing | Event

by David Rickard
Market Insights™
CX / Customer Experience Location Strategy Service Provider Industry

Leading CXM Providers in Africa | Market Insights™

by David Rickard and 3 others
Market Insights™
CX / Customer Experience Technology Industry

CX- and EX-related Metaverse Benefits for Enterprises | Market Insights™

by David Rickard and 3 others
LinkedIn Live

Customer Satisfaction Sacrifice | LinkedIn Live

Events

Delivering CXM Services from Africa: Who, Where, Why, and How | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Events

Are you Considering Agile Sourcing? | Webinar

LinkedIn Live

Generative AI and ChatGPT: Separating Fact from Fiction | LinkedIn Live

On-Demand LinkedIn Live

1 hour

LinkedIn Live

Customer Satisfaction Sacrifice? Balancing CX Against Cost Reduction Pressures | LinkedIn Live

On-Demand LinkedIn Live

1 hour