Tag: service provider

IT Firms Bank on Sales Staff in Tough Market | In the News

At a time when top IT companies are seeing a reduction in their net headcount, there is a divergence between tech workers and their sales counterparts when it comes to the rate of headcount drop. Macro uncertainties have made sales cycles elongated, with increased scrutiny on project approvals by clients. Therefore, the importance of sales work has increased significantly of late.

Peter Bendor-Samuel, CEO of Everest Group, said, “It is important to remember that all these firms went into a hiring spree (software professionals) last year. They ended up building excess capacity, hoping for a continued accelerated growth of the industry they were seeing then. As the macro challenges started impacting services industry demand – discretionary pullbacks, delays in project ramp-ups, pricing pressures – they got left with an overstaffed situation.”

Read more in Financial Express.

Ex-meta Staffers See Booming Business Targeting Online Disinformation after Two Wars Break Out | In the News

Today, social media is dealing with a swarm of content related to two simultaneous wars, one in the Middle East and another between Russia and Ukraine.

Manu Aggarwal, Partner at Everest Group, said trust and safety is among the fastest-growing segments of the business process services market. By 2024, Everest Group projects trust and safety will represent about $11 billion of the overall $300 billion business process services. Everest Group’s Practice Director Abhijnan Dasgupta estimates that spending on trust and safety tools could be between $750 million and $1 billion by the end of 2024, up from $500 million in 2023.

Read more in CNBC.

 

Everest Group Unveils Inaugural ‘Artificial Intelligence Top 50’ Recognizing Global Market-Leading AI-first Technology Providers

Collectively, these AI technology providers have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology.

 

DALLAS, November 16, 2023 — Everest Group today released the inaugural edition of the “Everest Group Artificial Intelligence Top 50™” (AI Top 50), a list of the world’s largest AI technology providers. AI technology providers are those that develop and integrate Artificial Intelligence (AI) as a central component in their products and solutions.

“As AI technology rapidly advances, it is redefining human-machine interactions and reshaping industries, if not our way of life,” said Vishal Gupta, vice president at Everest Group. “The remarkable growth in AI innovation has given rise to more than 5000 AI technology providers in the past decade alone, by our estimates. The Everest Group AI Top 50 will help enterprises identify the 50 largest, most well-funded, and relatively scaled-up AI-first companies amongst this sea of AI technology providers. The list also helps AI technology providers to compare themselves against others in the industry.”

Topping the 2023 AI Top 50 list are these 10 technology providers:

  1. Open AI
  2. Palantir
  3. Anthropic
  4. Databricks
  5. Dataiku
  6. SenseTime
  7. 4Paradigm
  8. DataRobot
  9. Gong
  10. C3 AI

 

*** Download a complimentary copy of the 2023 Everest Group AI Top 50 list and analysis ***

 

Key Highlights of the Everest Group AI Top 50 Report

The Everest Group AI Top 50 includes numerous additional research findings, including:

  • The U.S. hosts the most AI technology providers (72%); however, innovative companies are emerging globally. China follows with 12%, showcasing its rapid ascent in the global tech arena driven by its booming domestic market.
  • Almost 50% of the technology providers in this list offer applied AI solutions. Applied AI includes applications and solutions that solve real-world problems and address specific business needs of enterprises in specific industries.
  • Privately held companies (82%) dominate the Everest Group AI Top 50 distribution in comparison to public companies (18%). Collectively, the AI technology providers in this list have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology.
  • Everest Group has documented a noticeable trend of decreasing time to unicorn status for AI providers in various industries worldwide.

“While we’ve recently seen a surge of AI innovation over the past year, Dataiku has been at the forefront long before the AI hype,” said Krish Venkataraman, President of Dataiku. “Our inclusion in Everest Group’s inaugural AI Top 50 list is a testament to our AI-first approach for customers worldwide – making Everyday AI a possibility for all.”

 

About the Everest Group AI Top 50™

The Everest Group AI Top 50™ is a global list of the Top 50 AI-first providers. To qualify for the list, providers must meet three criteria:

  • AI-first: These providers develop and integrate AI as a central component in their products and solutions to a degree that without it, their offerings would be fundamentally incomplete. Providers that have AI as a feature which helps in improving their current offering, such as automation-first vendors, are excluded from this assessment.
  • Software-first: These providers develop and provide software-based AI solutions as their primary offering. The list excludes providers offering pure play hardware and service-based AI offerings.
  • B2B focus/offerings: These providers offer software products and solutions to meet the technological needs of other businesses. The list excludes providers that exclusively offer AI solutions for consumer (B2C) purposes.

Technology providers are ranked based on their overall AI revenue (40%), total funding received (30%), growth in funding during last two years (15%), and market valuation (15%).

 

About Everest Group

Everest Group is a leading research firm helping business leaders make confident decisions. We guide clients through today’s market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations. This drives maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Find further details and in-depth content at www.everestgrp.com.

Low-code Application Development Platforms PEAK Matrix® Assessment 2023

Low-code Application Development Platforms

As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation. Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. This surge in demand has fueled intense competition among platform providers, resulting in a wide range of specialized low-code tools to meet diverse requirements. Low-code technology has firmly integrated into modern application development strategies, enabling organizations to quickly adapt to evolving digital landscapes and customer demands.

Looking ahead, low-code technology’s influence will expand beyond internal applications to include customer-facing solutions and seamless integrations. This strategic expansion coincides with the rise of industry-specific low-code solutions tailored to sectors such as healthcare, finance, and insurance. These solutions feature pre-built templates, industry-specific connectors, and compliance features for simplified adoption. Low-code’s future is marked by accelerated growth, driven by the transformative potential of generative AI, poised to streamline, optimize, and revolutionize the application development process.

Low-code Application Development Platforms

What is in this PEAK Matrix® Report

In this report, we assess 24 low-code technology providers featured on the Low-code Application Development Solutions PEAK Matrix®. Each provider profile offers a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies.
 

In this report, we feature 24 low-code technology provider profiles and include:

  • A summary dashboard – assessment of market impact and vision and capability
  • Platform providers’ key strengths and limitations

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading low-code application development platforms, client reference checks, and an ongoing analysis of the low-code application development services market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Data and Analytics (D&A) Services for Mid-market Enterprises PEAK Matrix® Assessment 2023

Data and Analytics (D&A) Services for Mid-market Enterprises

Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI. In an ever-evolving market landscape, these enterprises are keen on achieving excellence and fostering innovation when selecting a provider. In their pursuit, mid-market enterprises are seeking partners that prioritize building strong relationships, cost-efficiency, agility, nimbleness, and a steadfast commitment to delivering tangible business impact and Return on Investment (RoI) at every stage of their transformation journey. Providers equipped with inventive solutions, accelerators, and strong advisory capabilities can efficiently guide these enterprises through the dynamic D&A landscape.

Data and Analytics (D&A) Services

What is in this PEAK Matrix® Report

In this report, we assess 29 providers featured on the D&A services for mid-market enterprises PEAK Matrix® 2023. Each profile offers a comprehensive assessment of the provider’s strengths and limitations, empowering mid-market enterprises to make informed decisions as they navigate the ever-evolving D&A landscape.
 

In this report, we deliver:

  • The D&A service providers landscape for mid-market enterprises
  • D&A services for mid-market enterprises PEAK Matrix® characteristics
  • Enterprise sourcing considerations

Scope

  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with D&A service providers, client reference checks, and an ongoing analysis of the D&A services market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Process Orchestration Products PEAK Matrix® Assessment 2023 – Update

Process Orchestration Products

Process orchestration enables business users to design, manage, and monitor end-to-end business processes. It is gaining popularity worldwide, offering numerous applications across various business functions and industries. Its benefits encompass improving workforce productivity, ensuring strict process governance and compliance, and enhancing customer experience. Technology providers have been quick to adapt, enhancing their products’ capabilities, features, and functionalities to meet market demands. However, enterprises must select the right-fit process orchestration technology partners to achieve success.

Process Orchestration

What is in this PEAK Matrix® Report

In this report, we study 24 process orchestration technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The research will help buyers select the right-fit technology providers for their needs and enable providers to benchmark themselves against each other.
 

In this report, we deliver:

  • Everest Group’s PEAK Matrix® evaluation of 24 process orchestration technology providers and their categorization as Leaders, Major Contenders, and Aspirants
  • An overview of process orchestration products and different applications
  • The competitive landscape of the process orchestration technology provider market
  • Key process orchestration technology trends
  • Providers’ key strengths and limitations

Scope

  • Process orchestration software products that are sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
  • All industries and geographies
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading process orchestration technology providers, client reference checks, and an ongoing analysis of the process orchestration market

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

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