World Procurement Excellence Summit | Conference


World procurement excellence summit

September 27, 2023

David Rickard, Partner at Everest Group, will be speaking at the World Procurement Excellence Summit. His will discuss how sourcing teams should adapt to emerging technology trends:

  • The influence of emerging technologies on an organization’s run, operate, and change mandates
  • The impact of emerging technologies at varied adoption stages on sourcing dynamics and strategy
  • How to evolve category strategies to support the technology adoption cycle
  • How to align supplier segmentation and portfolio strategy to the fast-evolving supplier landscape
Rickard David
David Rickard
Partner, Everest Group

Clinton Global Initiative 2023

In-Person event


September 18-19, 2023

Everest Group’s Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. This year’s focus is what it takes to keep going.

Last year, Everest Group pledged to dramatically increase the impact sourcing workforce – connecting hundreds of thousands of marginalized individuals to new jobs – by providing research and enablement tools, sharing best practices, and engaging enterprises, service providers, governments, and non-governmental organizations (NGOs) in collaborative efforts. 

Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. As the CGI community knows, making and keeping commitments isn’t easy. Despite this, we know the antidote is as simple as it is true  we must keep going.

Eric and Rita will join colleagues and global stakeholders at the event to discuss impact sourcing, the potential it provides to companies and underserved communities around the world, and initiatives to help companies incorporate impact sourcing into their business models.

Learn more about Everest Group’s Commitment to Action.

Simonson Eric A
Managing Partner
Soni Rita B
Principal Analyst
Kumar Santhosh

ProcureCon IT Sourcing Event 2023


ProcureCon IT Sourcing 2023

June 26 - 27, 2023 |
Boston Marriott Copley Place, Boston, MA

Everest Group is a proud sponsor of ProcureCon IT Sourcing, taking place from June 26 – 27, 2023, at the Boston Marriott Copley Place, Boston, MA. Everest Group Partners Amy Fong and Achint Arora  will be hosting a Tech Negotiators Workshops at the event titled IT Services – What’s Working in 2023.

Register for this event

For those sourcing global services, the last few years have been a roller coaster, with talent shortages leading to previously unheard-of mid-contract cost increase requests. Join Everest Group analysts and your peers to talk about how buyers are successfully managing costs, talent, and locations decisions in IT services. We’ll discuss the following questions, plus your own challenges:

  • What is going on with attrition and retention at leading service providers?
  • Have price increases leveled out? Which roles still demand a premium?
  • Which five actions can enterprises take to achieve better cost optimization in a changing market?
  • Should we consider new locations onshore, nearshore, or offshore? 
  • What strategies should we be considering to support our organization’s digital transformation initiatives?

Register for this event

Hosted by:

  • Amy Fong, Partner, Sourcing and Vendor Management, Everest Group
  • Achint Arora, Partner, Pricing Assurance, Everest Group
  • Christina McLaughlin, Director, Category Strategy – Professional Services, Liberty Mutual Insurance

Boston Marriott Copley Place, Boston, MA


Fong Amy Refresh gray square
Amy Fong
Partner, Sourcing and Vendor Management, Everest Group
Arora Achint Refresh gray square
Achint Arora
Partner, Pricing Assurance, Everest Group
Aniruddha edited

Impact Sourcing | Athena Alliance | Event


Impact sourcing | Athena Alliance

May 25, 2023
9:00 AM PT | 12 PM ET

Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition. Impact Sourcing, or hiring skilled and motivated talent from disadvantaged groups around the world, is proving to be a solution – helping forward-thinking organizations tap into new talent pools, fill roles, create pipelines, and realize substantial business benefits.

Everest Group has designed a panel for Athena Alliance leaders and decision-makers. CXOs and several founders will share real-world lessons on creating an inclusive workforce focusing on marginalized communities and the business case to persuade the skeptics. All have a particular focus on women – as UN Women calls it – Gender Responsive Procurement. You will want to engage all these companies because of how they are marrying quality global services and sustainability, the ultimate of “doing good while doing well.”

Catch Rita Soni, Principal Analyst for Impact Sourcing and Sustainability at Everest Group, as she joins the conversation at this event.

Register for the event

Rita Soni
Principal Analyst for Impact Sourcing and Sustainability, Everest Group
Wendy Gonzalez
CEO, Sama Sama
Isabelle Mashola
CEO & Co-founder, Isahit
Balaji Ganapathy
Global Head, CSR, Chief Social Responsibility Officer, Tata Consultancy Services
Coco Brown
CEO, Athena Alliance

Developing a Transformation Strategy that Optimises your Digital Investments | Webinar


Developing a transformation strategy that optimises your digital investments

25 April, 2023
8:00 AM PT | 4 PM BST

Catch Everest Group’s Nitish Mittal in this episode of DigitalTransformationTalk who will discuss issues that affect your industry including:

  • Enhancing your human-centric digital transformation through robust internal communication
  • Customising innovation frameworks to best leverage emerging technologies
  • Harnessing distributed innovation to capture economic value in open ecosystems 

Register for the webinar


Nitish Mittal
Partner, Technology, Everest Group
Kevin Craine
Host, Digital Transformation Talk
Fiona Delaney
Chair, Blockchain Ireland - Startups Group
Tim Bottke
Partner - Telecoms, Media & Entertainment Leader, Deloitte

Are you Considering Agile Sourcing? | Webinar


Are you considering agile sourcing?

April 25, 2023
4:30 AM EST | 9:30 AM BST

Join Everest Group Partner, David Rickard, on the 25th April at 09:30AM – 11:00AM in this virtual event as the panel looks at examples of those who have successfully implemented agile sourcing and the challenges they have faced along the way.

Agile sourcing is a strategy that prioritises flexibility, speed, and collaboration between the sourcing team and supplier. It is something all procurement and sourcing professionals are aware of as a concept and many claim to understand to a greater or lesser degree.  But how many know the right time and place to implement it?

To implement an agile sourcing strategy, companies should focus on developing the skills of their sourcing team, investing in technology that supports collaboration and real-time communication, and establishing clear processes and guidelines. First and foremost it’s important to understand the key fundamentals of agile sourcing and then to pick the right projects to take down this path. 

Register for the webinar

David Rickard
Partner, Everest Group
Rosalyn Olney
Partner, Source-Re
Sandrine Trinh
Senior Director, R&D, Galapagos
Angela Wyatt
Consulting Director, Horizon Seven

SIG Procurement Technology Summit 2023


SIG PROCUREMENT TECHNOLOGY SUMMIT 2023: Controlling the Sprawl: A Template for Managing Your IT Tail

April 16-19, 2023

Everest Group is a proud sponsor of SIG’s 2023 Procurement Technology Summit, taking place from April 16 – 19, 2023, at the Omni Amelia Island Resort in Amelia Island, FL.

Everest Group Partners Jimit Arora and Amy Fong will be presenting at the event in a topic-based roundtable discussion titled, Controlling the Sprawl: A Template for Managing Your IT Tail. 

Register for this event

As organizations go deeper into digital transformation, the portfolio of IT suppliers has become broader. Sourcing often faces the challenge of rationalizing the supply base to address non-efficient tail spend. Collaboration with IT is critical, and it helps to have a structured approach at the start. In this interactive roundtable, you will gain insights and participate in a discussion on taming the IT tail.

Questions to consider during this roundtable discussion include:

  • How can sourcing articulate the value of portfolio rationalization with stakeholders?
  • Which frameworks work best for analyzing and guiding decisions on IT categories?
  • When should we let go of the traditional sourcing lever of “volume consolidation” and look for rational ways to expand the portfolio?
You will learn:
  • How to define and promote the benefits and drawbacks of portfolio rationalization
  • How a rationalized supplier portfolio can be impacted by changing market trends
  • How to build a framework to guide stakeholders in evaluating IT tail spend 
  • Strategies to turn legal from the “deal preventor” to the “business enabler”
Omni Amelia Island Resort, Amelia Island, FL

Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable


Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable

Wednesday, March 1, 2023

The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services (GBS), across the dimensions of people, process, and technology. The results of the analysis, based on the responses of over 800 organisations, run counter to the commonly held belief that GBS, rather than FSS models, should be the destination of leading organisations. The findings consider the current challenges as well as prevailing opportunities for driving future success. 

ACCA, PwC, and Everest Group, along with leaders of other leading enterprise operations, will debate the merits, opportunities, and challenges of moving from a finance-focused business services organisation to a multi-functional, integrated operation at a roundtable on Wednesday, 1 March 2023 in London. 

This is an invite-only event. If you are interested in joining roundtable discussions, contact Susan Sehmi




Aggarwal Rohitashwa B
Rohitashwa Aggarwal
Partner - Global Business Sourcing Lead, Europe, Everest Group
Kops Deborah
Deborah Kops
Principal, Sourcing Change
Simonson Eric Refresh gray square
Eric Simonson
Managing Partner - Research, Everest Group

NASSCOM Technology and Leadership Forum 2023


NASSCOM Technology and Leadership Forum 2023: Winning on CX with a Whole New World of Technology

Monday, Feb 27, 2023 | 12:25pm - 12:55pm

Everest Group CEO, Peter Bendor-Samuel, will speak virtually at the NASSCOM Technology and Leadership Forum 2023 at Grand Hyatt, Mumbai, India, on February 27, in his session titled, Winning on CX with a Whole New World of Technology. 

Register to attend the session

The evolving technology landscape is reshaping industries, ushering in a new era of customer experience (CX). Watch Peter’s session live at the event to learn how the convergence of technologies is creating a new world for customers, keeping human centricity at its core. The speakers will also discuss new technologies that drive a people + tech convergence, such as the metaverse, and explore how businesses can find opportunities to create value in these emerging technologies. 

Attendees can also catch Everest Group colleagues Chirajeet SenguptaRajesh RanjanYugal JoshiRonak DoshiAkshat Vaid, Aveen Shetty, Ashish Sehdev, and Rita Soni at the event.

Grand Hyatt, Mumbai

Register to attend the session

Peter Bendor-Samuel
Riya Munjal 1
Kumar Santhosh
Aniruddha edited

Avoid Over-paying for Services as the Talent Crisis Stabilises | Event


Avoid Over-paying for Services as the Talent Crisis Stabilises

February 28, 2023

The past few years have witnessed a huge talent crunch, leading to high wage inflation, attrition, and upward pressure on pricing. As we enter 2023, attrition has started to cool off, and there are indicators pointing to a likely economic slowdown.

Join Everest Group at the eWorld Procurement & Supply Summit on February 28 as Julian Herbert, VP, Information Products, and Ricky Sundrani, Partner, Pricing Assurance, discuss how to avoid overpaying for outsourcing services in 2023.

Participants will learn:

  • How the economic environment is expected to impact outsourced deal pricing through 2023
  • What enterprises can do to ensure their contracts remain competitive in the current environment
  • How to pre-emptively plan for risks, and what to watch for

Register for the event


eWorld Procurement & Supply
Grand Connaught Rooms, London


Herbert Julian
Julian Herbert
Vice President, Information Products
Sundrani Ricky
Ricky Sundrani
Partner, Pricing Assurance

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