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Portugal has long stood out as a talent -rich and cost-effective destination for Global Business Services (GBS), Information Technology (IT), Business Process Outsourcing (BPO), and Customer Experience (CX) delivery.  However, the country’s evolving labor landscape, shaped by the “Decent Work […]

I’m stumped. Our business process outsourcing brethren have the global business dance moves in goods in spades. They know how to set up and operate a center. They’ve proved their professionals can transform processes and continually improve them. They hire […]

 I’m not an aficionado of science fiction, but I dimly remember (and haven’t seen) a 1957 film called “The Incredible Shrinking Man.” The story follows Scott Carey, an ordinary man who is exposed to a mysterious radioactive mist while on vacation. […]

Watch Everest Group Practice Director Sailesh Hota in this upcoming webinar as he explores the next era of RPO and the future of talent acquisition with fellow industry experts. Join the interactive event to discuss: Speakers Sailesh HotaPractice Director, Everest […]

Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come!  The event, which offered a deep dive into the […]

Welcome to our monthly India IT services talent demand index. We are excited to bring you this comprehensive analysis, powered by Talent Genius™, our AI-powered insights platform purpose-built to guide IT and Business Process Services location and workforce decisions. To […]

In an era of ceaseless change, ever-evolving market dynamics, and an unrelenting demand for progress, the traditional pace of value creation is no longer enough. Creating accelerated value has become paramount for business leaders. How do you achieve accelerated value? […]

Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric, and Shared (ACES) technologies […]

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. In today’s rapidly […]

EVENT Avoid Over-paying for Services as the Talent Crisis Stabilises February 28, 2023 The past few years have witnessed a huge talent crunch, leading to high wage inflation, attrition, and upward pressure on pricing. As we enter 2023, attrition has […]