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Structuring an Outsourcing Deal in This Era of Uncertainty in Europe | Webinar
Economic changes have taken the global market by storm, and Europe is no exception. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe. Join us to […]
Key Solution Levers Buyers Are Using to Renegotiate Outsourcing Contracts | Market Insights™
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Outsourcing in CXM Has Risen Post-Pandemic; Here’s Why | Market Insights™
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7 Hot IT Outsourcing Trends — and 7 Going Cold | In the News
As IT organizations become more strategic, so too do their partnerships with IT outsourcing providers. Digital transformation, automation, cognitive capabilities, and the data revolution are not just shaking up how IT operates, they are greatly impacting the kind — and […]
Cloud, automation and analytics lead in digital-focused outsourcing deals, which dominate outsourcing activity with a 65 percent share. North America witnessed a significant increase in outsourcing transaction activity in Q1 2018 as compared to 4Q 2017, with 115 deals recorded […]
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One prediction I have made about the future of service delivery automation (SDA) is that increasingly enterprise software will have the technology embedded. This is particularly true of intelligent and cognitive type of tools. I expect these to become a […]
Key Investment Themes in Capital Markets Application Outsourcing | Market Insights™
Click the image to enlarge Key Investment Themes in Capital Markets Application Outsourcing (AO) Visit the report page
Automation to Execution: The Rise of Agentic AI in Healthcare | LinkedIn Live
As hospitals, health systems, and payers grapple with rising operational costs, persistent workforce shortages, and the urgent demand for better patient outcomes, the healthcare industry stands at a critical juncture. Enter agentic AI: a rapidly evolving solution that goes beyond […]