Structuring an Outsourcing Deal in This Era of Uncertainty in Europe

Economic changes have taken the global market by storm, and Europe is no exception. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe.

Join us to learn what an ideal outsourcing deal in Europe should entail in terms of offshoring, automation, pricing and cost savings, engagement models, and contract terms.

Our speakers will discuss:

• Business expectations from outsourcing deals
• How service providers are structuring deals to meet these expectations
• How outsourcing pricing in Europe has evolved and its consequent trajectory in 2023

Who should attend?

• Sourcing leaders
• Category strategy leaders
• GBS leaders managing IT and BPO outsourcing contracts
• Price-to-win teams from service providers
• Service providers’ country heads
• Industry leads within service providers.
• Service Providers’ sales leaders