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Core Customer Experience Outsourcing Buyer Expectations | Market Insights™
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Sustainability in IT Outsourcing | Market Insights™
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Contracting for Value: Balancing Expectations and Reality in Outsourcing Engagements | Blog
Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. […]
Mapping the Next: Key Priorities for 2025 | Webinar
Join us as we reveal findings from the annual “Mapping the Next: Key Priorities for 2025” study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year. This session will spotlight leaders’ […]
How Sustainable Engineering is Shaping a Responsible Future | Webinar
<span id=”mce_marker” data-mce-type=”bookmark” data-mce-fragment=”1″></span><span id=”__caret”>_</span>[/button]_WATCH THE WEBINAR ON-DEMAND ER&D enterprises are undergoing a significant shift in customer preferences due to growing environmental awareness, social opportunities, and government regulations, which is dramatically reshaping engineering priorities. Watch this webinar to hear our […]
Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes | Virtual Roundtable
For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity, with intentional hiring processes […]
GSA’S Sustainable Sourcing Symposium | Conference
The GSA Symposium 2024 will kick-start your year with all the insights and tools you need to drive more sustainable sourcing throughout 2024. David Rickard, Partner at Everest Group, will be doing the opening keynote, sharing insights from our Key […]
Key Issues 2024: Creating Accelerated Value in a Dynamic World | Webinar
In an era of ceaseless change, ever-evolving market dynamics, and an unrelenting demand for progress, the traditional pace of value creation is no longer enough. Creating accelerated value has become paramount for business leaders. How do you achieve accelerated value? […]
Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable
Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities. By identifying previously untapped talent pools that can provide leverage in various roles across the outsourcing industry, impact […]
The emergence of Generative Artificial Intelligence (GAI) has sparked a complex debate in the global talent market. The acindustry faces a paradox in balancing the transformative advances the technology brings to training and recruitment with its potential negative societal and […]