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Displaying 11-19 of 19 for "Outsourcing"
Operations outsourcing is evolving across major industries as rapid technological advancements and changing customer expectations reshape traditional models. What once focused on cost arbitrage is now transformation-centric, driving agility, enhanced efficiency, and improved customer experience. A 2024 key issues survey […]
The Capital One Merger with Discover Potentially Signals a Shift in the US Banking Landscape | Blog
Capital One’s planned US$35.3 billion acquisition of Discover Financial Services would combine two of the largest credit card companies, creating the most dominant US credit card firm. This deal holds the potential to significantly impact the banking and financial services […]
Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC | Webinar
The Asia Pacific (APAC) macroeconomic environment has experienced considerable ups and downs; additionally, banking and financial services (BFS) firms are up against the dual challenge of bringing in cost efficiencies while staying current with the latest technologies. Amid these ongoing […]
SVB Aftermath: How Will the Bank Failures Impact the Technology Services Industry? | Blog
With the recent banking implosion, the global financial services industry, technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. The failure of Silicon Valley Bank (SVB) along with Silvergate […]
Where are Financial Services Jobs Moving to? | In the News
The global financial services sector faces a series of new challenges, from the rapid adoption of automation, increasing regulation and Brexit to protectionist rhetoric in the US. This changing landscape means that traditional outsourcing models are under scrutiny, some roles […]
Trekking New PEAKs in the BFSI Sector | Sherpas in Blue Shirts
With no rest for the weary, a wave of regulatory overhaul and technological disruptions made the first half of 2015 very busy for enterprises in the banking, financial services, and insurance (BFSI) sector. Indeed, rather than being an enabler of […]
Banks Get the Old Adage Right: The Customer Is King | Sherpas in Blue Shirts
“A customer is not an interruption in our work. He is the purpose of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” ….Mahatma […]
Financial Services and Travel & Logistics Increasing PO Uptake | Market Insights™
Though Manufacturing still leads uptake of procurement outsourcing, Financial Services & Travel & Logistics are increasingly adopting it Visit the report page
Financial Services, Retail, & Energy Gain Momentum in MPHRO | Market Insights™
Financial services, retail, and energy picked up momentum in MPHRO in 2013; services industry adoption fell off Visit the report page