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New report from Everest Group examines how IT investment priorities in Capital Markets industry will vary by line of business and health of organization post-pandemic. The capital markets industry will be under stress in 2020 as the ongoing COVID-19 global […]
6 Key Considerations to Future-Proof Your Outsourcing Portfolio | Webinar
60-minute webinar delivered live on Thursday, July 16, 2020 Download and view the presentation With the impact of COVID-19 still threatening the economy, business leaders are facing pressure from every direction. An increase in long-term Work From Home (WFH) roles, […]
Adopting a digital platform-first operating model is key to L&A insurers remaining agile, efficient, and customer-centric in the post-COVID-19 era The Life & Annuities (L&A) insurance segment experienced a growth in premiums of 2.0% to 2.5% in 2019, but this […]
Contracts to Outsourcing: How COVID-19 May Disrupt India’s IT Sector | In the News
The Covid-19 pandemic may well become a ‘black swan’ moment for the IT outsourcing services industry, ringing in fundamental changes ranging from the delivery model and contract specifications to the accelerated adoption of specific technologies. In terms of business, the […]
Outsourcing Pricing: Key Opportunities to Improve Costs Now | Webinar
60-minute webinar delivered live on Thursday, May 28, 2020 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST Download and view the presentation When it comes to outsourcing pricing, do you know what you don’t know? […]
COVID-19 Impact on the Contact Center Outsourcing Market | Market Insights™
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Tracker shows enterprise and service provider leaders how COVID-19 is affecting leading offshore and nearshore locations around the world. Everest Group has created a dynamic and interactive tracker that provides a comparative view on COVID-19 risk exposure across locations and […]
How to Triage Your Outsourcing Services | Supply Chain Crisis Group | On-Demand Webinar
Coronavirus has truly devastated the world. The number of casualties is increasing week over week, the whole world is reeling under lockdown, a deep global economic recession is looming large, and the list (unfortunately) goes on. Now is, more […]
Bright spots in global sourcing for Q4 include GIC setups, Middle East and Africa locations, digital services, and service provider revenues Everest Group reports that the global sourcing industry posted a 5% decline in outsourcing transaction activity for Q4 2019, […]
Outsourcing Subsectors Cut Growth Targets through 2022 Amid Hurdles | In the News
SEVERAL outsourcing subsectors cut their revenue targets across-the-board after the industry lowered its growth figures under a road map through 2022 due to geopolitical challenges, protectionism and automation. The industry in November cut its revenue target to a compound annual […]