Banking & Financial Services (BFS)

We cover the BFS industry across sourcing models and geographies, providing a holistic view of industry-specific processes and technologies as well as functions common to other industries

Our Banking & Financial Services (BFS) Coverage

Our data and analysis of the BFS industry spans all geographies and sub-segments within BFS (e.g., retail banking, lending, asset management, custody & fund administration). We analyze both the processes and technologies unique to BFS, as well as include BFS in all services markets that are not unique to BFS, such as contact center, finance & accounting, human resources, applications testing and others

global services reports and research from Everest Group

Banking & Financial Services BPO Published Reports

Our fact-based and easy-to-digest reports on the Banking & Financial Services BPO markets include processes such as lending, mortgages, and asset management. Access to reports and our analysts is available as an annual membership

 

 

VISIT REPORTS LIBRARY

global services reports and research from Everest Group

Banking & Financial Services ITS Published Reports

Our BFS IT Services (ITS) research helps Banking & Financial Services enterprises understand how they can leverage technology to address key business priorities at a sub-vertical level. The annual membership includes access to reports and our analysts

 

VISIT REPORTS LIBRARY

Location Optimization

Whether you are seeking to set up a BFSI delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

LEARN MORE

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

LEARN MORE

Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

LEARN MORE

Recent research from Everest Group Recent Banking & Financial Services (BFS) Reports

View all

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix™ Assessment and Service Provider Landscape 2020

The FCC operations space is a fast-growing area within the banking and financial [...]
See Report

Business-Process-as-a-Service (BPaaS) Adoption Debunked – Current and Future Direction

As the realities of the global business environment change, the Business Process Services (BPS) industry is und[...]
See Report

BFS IT Service Provider Compendium and Capability Snapshot 2019

The Banking and Financial Services (BFS) IT Service Provider Profile Compendium provides comprehensive, research-backed snapshots of 25 [...]
See Report

Banking BPS – Service Provider Compendium 2019

The Banking BPS – Service Provider Profile Compendium provides comprehensive, research-backed snapshots of 30 major banking BPS service providers, in[...]
See Report