Custom benchmarks: custom price and performance benchmarking

Enterprises and service providers have unique requirements for pricing and contracting insights. These can range from one-off custom benchmarks, performance metrics data, or specific contract terms and conditions advice.

Everest Group’s custom benchmarks provides enterprise clients with a variety of bespoke initiatives such as contract-mandated benchmarking, restricted peer-group benchmarking, rate card rationalization, and supplier consolidation decision-making. Similarly, we support the service provider community on custom go-to-market pricing insights, shaping of their standard performance metrics and stringency targets repository, targeted engagements on internal productivity metrics, and contemporary norms around transition and transformation fees.

Client Quote:

“The Everest Group team behaved like consummate professionals throughout the end-to-end process. The process has not been without its challenges. However, the team remained, calm and controlled – even when things became a little challenging with the level of accuracy of our data.  The final reports have created a high level of discussion points within the business. Hopefully, our business leaders will take the benchmarking insights and make the appropriate changes to our pricing and cost models. It has been an absolute pleasure working with the team.” – Executive at a leading UK headquartered IT and BPS services company