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How To Achieve the Promise of Generative AI | Blog

There are many challenges facing large enterprises when adopting generative AI. I am shocked at the conviction that this tool is powerful. Yet our ability to get significant value from it continues to be stymied. No killer apps have emerged. […]

by Peter Bendor-Samuel

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Blogs
Shared Services / Global Business Services Centers

Be Like a Duck. But Below the Surface, You’d Better Be Paddling Like Hell | Blog

by Deborah Kops
Blogs
Everest Group Events

RSA 2023 Conference Sizzles with Focus on Artificial Intelligence for Cybersecurity | Blog

by Abhishek Singh and 1 other
Blogs
Impact Sourcing Specialists
ESG and Sustainability

The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

by Aman Birari and 2 others
Blogs
Acquisition
CX / Customer Experience Mergers & Acquisition

Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in the Customer Experience Management Industry | Blog

by Shirley Hung and 2 others
Blogs
Healthcare Industry IT Services

HIMSS23 Highlights: Focus on Integration, Generative AI, and Increased Emphasis on Risk Mitigation | Blog

by Abhishek Singh and 3 others
Blogs
Service providers and cybersecurity against ransomware
Pricing

Protecting Against Remote Cyber Threats with a SASE Framework | Blog

by Vamsi Krishna and 1 other
Blogs
Insurance Industry IT Services

Pension Risk Transfer: The Next Greenfield Opportunity in Retirement and Insurance | Blog

by Vigitesh Tewary and 1 other
Blogs
Shared Services / Global Business Services Centers Talent

How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

by Rohitashwa Aggarwal and 2 others
Blogs
Pricing

Evergreen Services: The New Age Answer to Capex Crunch | Blog

by Abhishek Biswas and 1 other
Blogs
Wipro Acquires Capco Creating End-to-End Digital Consulting Services
CX / Customer Experience Mergers & Acquisition

Concentrix Acquires Webhelp: A Game Changer in the Global Customer Experience Management (CXM) Landscape | Blog

by Shirley Hung and 2 others