Greetings AR pros!
How did we get to the middle of March so quickly?! It seems like it was just a couple of weeks ago when many of you joined us for our 2nd annual webinar for AR professionals, where we shared guidance on how to plan for the year ahead. If you missed that event or would like to share it with colleagues, you can find the replay here. I hope that you’re off to a good start for 2024!
Given that this is our first issue of the year for the Everest Group AR Newsletter, it seems fitting to share updates on new offerings. There are three that I think you’ll find especially interesting and relevant for your organizations. In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. We are also excited that this is the year that Everest Group launches its large-format events business, with the introduction of the Everest Group Engage event. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals. See below and click on each of these new offerings for more details.
We’ve already begun planning the next AR-focused event in our ongoing series – look for more details about our upcoming LinkedIn Live on May 8.
Best Regards
Katrina Menzigian
Vice President, Analyst Relations Engagement
Thought Leadership
Insurance BPO Price Benchmarking Catalog | Market Insights™
Top 5 Service Providers Delivering Exceptional Value – Europe | Market Insights™
Beyond Filters: Exploring the Impact of Generative AI Influencers on the Marketing Landscape | Blog
Client Success Stories
Everest Group works with companies across industries and geographies, and we love sharing our client success stories with you. Feel free to circulate these with colleagues who may be interested. Or please ask about other examples that may better target something you’re working on.
Discover how Everest Group experts helped:
• A leading global service provider enhance its sustainability enablement technology services portfolio
• A leading technology company shape its strategic CX priorities
Featured Video
Adobe Summit 2024: Key Expectations
Hear Everest Group experts Ronak Doshi, Partner, and Nitish Mittal, Partner, talk about their expectations for the 2024 Adobe Summit Digital Experience Conference, including movement on generative AI and what use cases are making it into production, Adobe’s new products, content supply chains, commercial structures, and more in this short video.
Get to Know Our New Offerings
Everest Group Engage | The Pragmatic Edge: Designing Your Future
Everest Group’s inaugural Engage event addresses the fundamental challenges around technology, the economy, and changing workplace cultures. Save your place for this event and join our analysts, your peers, and global experts in the ecosystem to learn how these seemingly disparate functions are the collective future of success and innovation for your companies.
Service Provider Compass™
Everest Group’s Service Provider Compass™ is a complimentary report designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. The first report focuses on IT-ADM and CXM services delivery from Mexico.
Price Genius™
Price Genius™ is a web-based platform that provides service providers with an outside-in perspective on key commercials and solution sizing elements. It provides robust insights across five key application management services (AMS) pricing models and forty locations.
Upcoming Everest Group Events
Upcoming AR-focused LinkedIn Live event on May 8: A Closer Look at Everest Group Industry Technology Coverage: The case of BFSI and Life Sciences
CPOs: Do More with Less in APAC through Gen AI, Innovation, and Rate Cuts
See Us At
March 11-15: Catch Everest Group’s Healthcare industry experts at HIMSS in Orlando, Florida
Mar 26: Catch Nitish Mittal and Ronak Doshi at the Adobe Summit in Las Vegas, NV
April 23: Catch Kumar Avijit at the RSA Conference in San Francisco, CA
May 16: Catch Durga Ambati at NEXT Pharma Summit in Dubrovnik, Croatia
May 21: Catch Ronak Doshi and Aaditya Jain at Formation ’24 by Duck Creek Technologies in Dallas, TX
June 3: Catch Everest Group’s Achint Arora and Amy Fong at the ProcureCon IT Souring event in Boston, MA
Popular Analyst Relations Resources
Sign up your colleagues and peers for Everest Group’s Quarterly Analyst Relations Newsletter
Help them stay current on Everest Group’s research and corporate happenings via our newsletter.
Everest Group’s Reports Portal: Home to All of Everest Group’s Content
Access our latest research, outcomes from our latest surveys and studies, on-demand webinars, and much more.
Analyst Relations Engagement Center
Please visit our dedicated Analyst Relations Engagement page to see past issues of our AR Newsletters and replays of past events designed for AR professionals.
Everest Group RFI Introduction and Overview Document
This is a handy reference guide on the basics about Everest Group’s RFIs, guidelines on how to use our PEAK Matrix® Assessments, and FAQs.
Analyst Relations Best Practices
Did you know you can view Everest Group’s RFI Agenda at any time? This listing of all forthcoming Everest Group RFIs can be found on our public Reports Portal. It’s a great one to bookmark to help your team better plan its workflow. The RFI Agenda is right on the landing page. You can see all the critical info, such as study title, status, RFI launch date, publication date, and links to previous reports. Check it out!
VIEW EVEREST GROUP’S RFI AGENDA
PEAK Matrix® | Recent Releases
Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024 | Report
Google Cloud Services Specialists PEAK Matrix® Assessment 2024 | Report
Life Sciences Digital Services Specialists PEAK Matrix® Assessment 2024 | Report
Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2023 | Report
Retail IT Services PEAK Matrix® Assessment 2024 | Report
Latest Published Research
Interlude to Triumph: 5G Engineering Services State of the Market | Report
Driving Sustainability in Retail and CPG Industry: A Business Model Transformation Approach | Report
Importance of IT Security Amid Evolving Care Models in Healthcare and Life Sciences | Report
