January 7, 2021
Enterprises Rethinking Approach to Third-Party Service Relationships and Contracts
After the initial need to cut costs during the COVID-19 pandemic economic impacts, many companies had a knee-jerk reaction and asked their service provider firms for discounts. As a result of those negotiations, customers now recognize that service relationships (and contracts) are far more complex than they realized. Read more in my blog on Forbes
March 4, 2021
The Changing Face of the CRO: Becoming the Everything Store for Decentralized Trials
March 3, 2021
The Importance of Integrating Environmental, Social, and Governance (ESG) Mandates into BFSI Enterprises’ Operations
February 25, 2021
Which Call Center Agent Model is Right for Your Business During and After COVID-19?
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January 20, 2021
Technology Synergy Drives M&A Spike in the Banking and Financial Services Industry
February 2, 2021
SAP to Acquire Signavio: a Billion Reasons to Take Process Mining Seriously
February 5, 2021
Aligning SLAs with Business Objectives – Four Pitfalls to Avoid
December 4, 2020
The Future at Lloyd’s Initiative – What It Means for the London Insurance Market
February 17, 2021
