Blog
Intellectually brave and fact-based insights on transformative strategies, technology and processes
Intellectually brave and fact-based insights on transformative strategies, technology and processes
January 16, 2019
Many enterprises that have used Robotic Process Automation (RPA) have seen the power of digital transformation, even if only in a small way through a few automated processes. The transformational value they experience is often a tipping point that wets their whistle for even more automation and deeper levels of application integration. But, their whetted appetite creates a quandary about [...]
January 15, 2019
by Yugal Joshi
AI is certainly being used to attempt to solve many of the world’s big problems, such as health treatment, societal security, and the water shortage crisis. But Everest Group research suggests that 53 percent of enterprises do not – or are not able to – differentiate between AI and intelligent automation and what they can do to help them compete [...]
January 14, 2019
When your company undertakes digital transformation, undoubtedly a primary activity will be building a digital platform. As digital transforms companies, their digital platform becomes a differentiator. Building your platform is a crucial activity, as it will enable your company to change to a new digital operating model, and that model is how your company will create new value and new [...]
January 10, 2019
Digital transformation gives companies new opportunities to change their competitive position. Typically, the objective for using powerful digital technologies is to create new value that changes the customer experience, the employee experience or the ecosystem partner experience. However, executives become frustrated when they need to communicate to their boards or peers on how quickly they can deliver on the promises [...]
January 08, 2019
DXC Technology yesterday announced its acquisition of Luxoft, a global-scale digital innovator with world-class digital talent. I think this is an interesting acquisition, not only from a services industry perspective but also from the perspective of benefits to enterprise customers undertaking digital transformation. Read more in my blog on Forbes
December 18, 2018
by Anurag Srivastava, Ashish Jain, Rohan Kapoor
India continues to offer an attractive service delivery location proposition for global companies, given its unique combination of a low-cost, scalable English-speaking talent pool, and the breadth and depth of available skills. As the global digital services industry matures, and with increasing competition in the tier-1 cities, companies are looking to reduce the costs of talent and access additional untapped [...]
December 13, 2018
by Sharath Hari N, Priyanka Mitra
HR has certainly come a long way in being perceived as a strategic function with significant impact on business outcome. Yet, despite workforce and technology investments, multiple challenges – including the growing talent deficit, problems with skilling and retaining niche talent, and the increasing flexibility and better experience demands of Millennials and Generation Z – are inhibiting HR departments from [...]
December 11, 2018
I believe it’s now apparent that all companies will go through one of two different forms of digital journeys over the next 20 years. Why? These journeys are inevitable because of the irresistible forces of competitive advantage and lower cost as outcomes. It’s not a question of “if;” it’s a question of when and to what results. However, the result [...]
December 10, 2018
by Sarweshwer Gupta, Ashwin Venkatesan
Given the rapid uptake of digital technologies, proliferation in digital touchpoints, and consumerization of IT, traditional enterprise security strategies have become obsolete. And challenges such as security technology proliferation, limited user/customer awareness, and lack of skills/talent are making the enterprise security journey increasingly complex. Against that backdrop, the key thrust of our just released IT Security Services – Market Trends [...]
December 10, 2018
On December 6, 2018, HCL announced it had acquired seven IBM products across security, commerce, and marketing for a record US$1.8 billion. To provide a financial context to this acquisition: HCL, India’s third largest IT services provider, invested about 22 percent of its annual revenue to bolster its products and platforms portfolio – what it refers to as its Mode [...]
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