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Displaying 81-90 of 98

Blogs
Cloud Infrastructure CX / Customer Experience IT Services

Strategic Role of Technical Support in Driving SaaS Adoption

by David Rickard and 3 others
Blogs
Enterprise Software Agreements
CX / Customer Experience IT Services Talent

The Evolution of the Technical Support Engineer Job Role

by David Rickard and 1 other
Blogs
Customer Experience Management Industry
CX / Customer Experience Mergers & Acquisition

Majorel and Sitel Group® Merger Would Create a CXM Behemoth – Deal Continues Unabated M&A Activity in the Customer Experience Management Industry

by David Rickard and 3 others
Blogs
Location Strategy Talent

Rising Prominence of Africa in Technical Support and Other Value-added Services

by David Rickard and 1 other
Blogs
Outsourcing

Is the Request for Proposal in Procurement Dead?

by David Rickard and 1 other
Blogs
Business people shaking hands, finishing up a meeting.
CX / Customer Experience Mergers & Acquisition Outsourcing

Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

by David Rickard and 1 other
Blogs
IT BPO
Talent

Will Service Delivery Change in the IT BPO Industry If They Say Goodbye to WFH?

by David Rickard and 1 other
Events
2022-03-31 LinkedIn live_Gaming What It Takes to Reach the Next Level

Gaming! What It Takes to Reach the Next Level | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
CX / Customer Experience Location Strategy Talent

How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing | Blog

by David Rickard and 1 other
Events

How are European Organisations Riding the Global Services Headwinds? | Webinar

On-demand Webinar

1 hour