Reimagine growth at Elevate – Dallas 2025. See the Agenda.

Full Bio

Displaying 81-90 of 95

Blogs
Location Strategy Talent

Rising Prominence of Africa in Technical Support and Other Value-added Services

by David Rickard and 1 other
Blogs
Outsourcing

Is the Request for Proposal in Procurement Dead?

by David Rickard and 1 other
Blogs
Business people shaking hands, finishing up a meeting.
CX / Customer Experience Mergers & Acquisition Outsourcing

Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

by David Rickard and 1 other
Blogs
IT BPO
Talent

Will Service Delivery Change in the IT BPO Industry If They Say Goodbye to WFH?

by David Rickard and 1 other
Events
2022-03-31 LinkedIn live_Gaming What It Takes to Reach the Next Level

Gaming! What It Takes to Reach the Next Level | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
CX / Customer Experience Location Strategy Talent

How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing | Blog

by David Rickard and 1 other
Events

How are European Organisations Riding the Global Services Headwinds? | Webinar

On-demand Webinar

1 hour

Events
Can Africa Help Address the Talent Shortage?

Can Africa Help Address the Talent Shortage? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Events
Feb 15_webinar_banner_GTP_1200x628

5 Success-driving Actions: What it Takes to Tackle Procurement Challenges in 2022 | Webinar

On-demand Webinar

1 hour

Blogs
CX / Customer Experience

The Contact Center Upgraded: Everything You Need to Know About Contact Center as a Service (CCaas) | Blog

by David Rickard and 3 others