Gaming! What It Takes to Reach the Next Level

View the event on LinkedIn, which was delivered live on March 31, 2022.

The gaming industry has exploded in recent years, and service providers in this industry are scrambling to capitalize on this 200-billion-dollar market. 

With 2.7 billion global players, there are seemingly endless opportunities to help gaming companies acquire and nurture happy players. However, despite the hype and excitement, there are still challenges in effectively serving this market.

Join us as we discuss how the player experience can be enhanced through improved customer service and trust and safety, and how providers can better serve the dynamic and growing gaming industry.

Our experts will explore:

  • The biggest challenges that gaming companies face
  • The key myths or mistaken notions about the addressable market for the gaming industry
  • Areas that gaming companies would value service provider support the most

Meet our Panel

Hung Shirley Refresh gray square
Shirley Hung
Everest Group
David Rickard
David Rickard
Vice President
Everest Group
Tony Won
Tony Won
Senior Consultant

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