Research

Shirley Hung

Partner

Shirley Hung is a member of the Business Process Services team. She advises senior stakeholders of global services including enterprises, service providers, and investors, in their strategic mandates and initiatives. Shirley’s responsibilities include leading Everest Group’s Finance & Accounting OutsourcingProcurement Outsourcing, and Customer Experience Management Services research offerings.

Prior to joining Everest Group, Shirley was General Manager Strategy with Rio Tinto, leading the strategy team for Global Business Services. Previously, she held various consulting and strategy roles at Mercer HR Consulting, The Hackett Group, Charles Schwab and Arthur D. Little.

She holds a science degree in Chemical Engineering from the Massachusetts Institute of Technology and a Master of Science degree in Philosophy, Policy and Social Value from the London School of Economics.

  • Expertise

    • Finance & accounting services and technologies
    • Procurement services and technologies
    • Supply chain services and technologies
    • Enterprise platform services
    • GBS and shared services
  • Education

    • Master of science degree in Philosophy, Policy and Social Value – London School of Economics
    • Bachelor of science degree in chemical engineering – Massachusetts Institute of Technology

Shirley's blog posts

Events
APAC Services Sector: Market Trends and What is to Come

APAC Services Sector: Market Trends and What is to Come | Event

Thursday, February 20

The Mulia & Mulia Resorts, Nusa Dua, Bali, Indonesia