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Videos

Global CXM Requirements: What It Means to Be a Truly Global Service Provider

by David Rickard and 1 other
Events
10_18_The Rubik’s Cube Approach to Designing Your Service Provider Portfolio_1200x628_GTP

The Rubik’s Cube Approach to Designing Your Service Provider Portfolio | Webinar

On-demand Webinar

1 hour

Events
How are Leading Organizations Delivering_08162022_webinar_banner_GTP_1200x628

How are Leading Organizations Delivering Exceptional Customer Experience? | Webinar

On-demand Webinar

1 hour

Events

Who is Leading Customer Experience Management (CXM) Services in Europe? | LinkedIn Live

Events

New Sourcing Models for an Agile World: Learnings from DNB | LinkedIn Live

Blogs
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CX / Customer Experience

Six Common Challenges Customer Experience (CX) Leaders Face | Blog

by David Rickard
Blogs
Recruitment Process Outsourcing - RPA
IT Services

Contact Center Security Best Practices for Leaders to Consider | Blog

by David Rickard and 1 other
Events
07_21_Navigating Everest Group's RFI Process- A Deep Dive for Analyst Relations Professionals_1200x628

Navigating Everest Group’s RFI Process: A Deep Dive for Analyst Relations Professionals | LinkedIn Live

Events

How Can Your Data Analytics Improve Your Customer Experience? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Events

Services Costs are Rising: Learn 5 Strategies to Survive | Webinar

On-demand Webinar

1 hour